Gabrielle Casey
Largo,FL
Summary
Developed Management skills in a fast paced working environment. Focusing on team leadership and building strong relationships with staff and customers. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Agent
US Health Advisors
Tampa, FL
01.2025 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
- Explained features and advantages of health insurance products or services to promote sales.
Manager
McDonald's
13875 Walsingham Road, Largo, FL
12.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Worked with confidential legal information such as Drivers license and SSN, to ensure employee safety.
- Worked with cash and ensured all financial assets were taken care of.
Education
High School Diploma -
Largo High School
410 Missouri Ave N, Largo, FL 3377005-2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Attention to Detail
- Organizational Skills
- Customer assistance
- Strong work ethic
- Client relations
Certification
I have been certified in Microsoft Word, PowerPoint, and Excel.
Timeline
Sales Agent
US Health Advisors
01.2025 - Current
Manager
McDonald's
12.2021 - Current
High School Diploma -
Largo High School