Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabrielle Chavez

Aurora,CO

Summary

Dynamic Operations Manager with a proven track record at Mastec Technologies, enhancing operational efficiency and driving business growth through strategic planning and project management. Skilled in data analytics and motivational leadership, adept at fostering professional relationships and optimizing productivity. Achieved significant sales boosts and operational improvements, demonstrating exceptional decision-making capabilities and client service.

Overview

6
6
years of professional experience

Work History

Manager - Business Operations

Mastec Technologies
06.2014 - 09.2017
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
  • Promoted energetic atmosphere with purpose to drive improvements in customer care and experiences.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Monitored inventory levels to confirm compliance with company policy.
  • Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
  • Recruited, hired, mentored and trained 30 staff on business procedures, policies, duties and customer care methods.

Scheduling Coordinator

Primera Interiors
03.2012 - 05.2014
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Created detailed calendars for staff members to support deadline management and milestone achievement.
  • Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Assisted with meeting and event coordination, managing conference and meeting room bookings to minimize overlap.
  • Generated reports and tracked data to monitor operational priorities and scheduling.
  • Implemented time-blocking and schedule notifications to optimize time management.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Education

Bachelors Degree - Business Administration And Management

Westwood College - Denver North
Denver, CO
05.2015

Skills

  • Productivity Improvement
  • Operational Efficiency
  • Decision-making capabilities
  • Onboarding and training
  • Microsoft Office proficient
  • Motivational Leadership
  • Data Management
  • Operations Management

Languages

Spanish
Native or Bilingual

Timeline

Manager - Business Operations

Mastec Technologies
06.2014 - 09.2017

Scheduling Coordinator

Primera Interiors
03.2012 - 05.2014

Bachelors Degree - Business Administration And Management

Westwood College - Denver North

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Gabrielle Chavez