Gabrielle Cherry

Work History

USCG

05.2021 - 04.2024

Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
Maintained databases and contact lists to keep important contact information accurate and up to date.
Created presentations and other materials to support organizational activities.
Prepared project documents, reports, and brochures.
Assisted management with special projects to complete all tasks by deadlines.
Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Increased efficiency in data entry tasks through implementation of advanced software tools.
Maintained office calendars to track important dates and deadlines.
Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Responded to customer requests for products, services, and company information.
Responded proactively and positively to rapid change.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Managed over 600 personal data records.

USCG

09.2019 - 03.2021

Repaired external structure of vessel to maintain proper working order and minimize downtime.
Communicated instructions for tasks clearly and concisely to promote comprehension.
Participated in multiple yearly vessel deployments and essential missions.
Manned small boats and winches and performed minor repairs and maintenance work to keep vessels in service.
Contributed positively towards creating harmonious work environment among multicultural crew members.
Demonstrated high level of initiative and creativity while tackling difficult tasks.
Self-motivated, with strong sense of personal responsibility.
Gained strong leadership skills by managing projects from start to finish.
Demonstrated respect, friendliness and willingness to help wherever needed.
Collaborated with fellow crew members to complete complex tasks in challenging conditions at sea.
Maintained high level of physical fitness required for demanding shipboard duties including heavy lifting.
Followed and helped enforce safety regulations for different ship equipment, systems and work areas.
Actively participated in 3 search and rescue cases.

Crocs

04.2019 - 09.2019

Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Maintained clean sales floor and straightened and faced merchandise.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Engaged in friendly conversation with customer to better uncover individual needs.

Red Robin

10.2018 - 04.2019

Leveraged POS system to manage sales transactions, process credit cards and print receipts.
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Prepared dining room for service by cleaning , organizing tables and placing table settings.

Cold Stone

02.2017 - 09.2018

Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Helped customers complete purchases, locate items, and join reward programs.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Identified and resolved discrepancies and errors in customer accounts.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Blaze Pizza

09.2016 - 02.2017

Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
Monitored food quality and freshness throughout day.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.