Gabrielle Collier
Selma,NC
Summary
I am a responsible, ambitious, and motivated student worker with effective leadership and customer service skills. These were demonstrated in my previous positions as a large event venue server, retail sales associate, coach/instructor, and camp leader. My success in these positions also demonstrates my ability to deliver exceptional customer service under high-pressure, fast-paced environments, multi-tasking skills, and adaptability in quickly changing environments. I have effectively engaged with wedding guests, retail customers, children of all ages, and parents to deliver positive customer experiences. My work ethic and skills have earned me commendable feedback for attention to detail and adaptability from both customer and employers.
Overview
2
2
years of professional experience
Work History
Server
Henrici's Catering Company
05.2024 - 07.2024
- Enhanced guest experience by providing attentive service and anticipating guest needs during wedding events.
- Worked with a team to of event coordinators to ensured timely setup of weddings and receptions
- Displayed excellent multitasking skills while balancing various responsibilities during high-pressure wedding events.
- Demonstrated flexibility and adaptability when faced with unexpected challenges, ensuring minimal disruption to the event schedule.
- Provided personalized assistance to guests, including serving plated meals and refilling beverages as needed for optimal satisfaction.
- Demonstrated versatility by adapting quickly to last-minute changes in event plans, ensuring smooth transitions between activities.
- Received positive feedback from clients due to exceptional attention to detail and dedication to making their day unforgettable.
- Contributed to a well-coordinated team effort by assisting other servers when necessary for seamless event execution.
Instructor, Coach, and Day Camp Leader
Kidsspotinc
05.2022 - 07.2024
- Instructed children aged 2 to 15 years at various dance, gymnastics, tumble, and cheer skill levels preparing them for both recreational and competition level performance
- Promoted a safe playing and learning environment by enforcing proper techniques
- Collaborated with fellow coaches to design effective practice drills and training techniques.
- Evaluated individual knowledge, skills, and strengths, and assigned class levels upon evaluations.
- Developed relationships with athletes' families to maintain open communication regarding progress and expectations.
- Responsible for safety by enforcing camp rules
- Supervised group camp activities responded promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Hosted private special occasion parties; organizing and executing engaging, age-appropriate experiences
- Boosted customer satisfaction through attentive hosting and efficient communication with guests, parents, and staff members.
Retail Sales Associate
HOME
04.2023 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers locate items and complete purchases.
- Effectively handled returns and exchanges and resolved customer issues.
- Assisted with creating attractive merchandising displays
- Managed cash register, ensuring accurate transactions and safeguarding against losses
- Opened and closed store independently
- Balanced cash register drawers at beginning and end of each shift and prepared nightly bank drop for manager
Education
Associate of Arts - Nursing
Wake Technical Community College
Raleigh, NC05-2026
CNA Certification - Nursing
Highland Community College
Freeport, IL06-2024
High School Diploma -
Hononegah Community High School
Rockton, IL05-2024
Skills
- Strong work ethic
- Effective communication skills
- Cash handling experience
- Guest engagement skills
- Professional appearance
- High volume dining experience
- Outgoing and positive attitude
- Reliable and responsible
Timeline
Server
Henrici's Catering Company
05.2024 - 07.2024
Retail Sales Associate
HOME
04.2023 - 10.2023
Instructor, Coach, and Day Camp Leader
Kidsspotinc
05.2022 - 07.2024
Associate of Arts - Nursing
Wake Technical Community College
CNA Certification - Nursing
Highland Community College
High School Diploma -
Hononegah Community High School
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