Summary
Overview
Work History
Education
Skills
Timeline
Generic

GABRIELLE CORREDOR

West Palm Beach,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Medical Floater

MSPB
11.2023 - Current
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected deposits, fees, and payments.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Organized and maintained files and records to ensure up-to-date documentation.
  • Tracked important information in Athena health, EMR, spreadsheets and ran reports or generated graphs using data.
  • Oriented and trained new staff on proper procedures and policies.
  • Supported nursing staff in administering medications, monitoring vitals, and maintaining detailed patient records to ensure proper care.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.

Patient Care Coordinator

ENT And Allergy Associates
11.2021 - 11.2023
  • Greeted and assisted patients with check in and out procedures
  • Identified insurance payment sources and listed payers in proper sequences to establish chain of payment
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Followed document protocols to safeguard confidentiality of patient records
  • Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.

Front Desk and Insurance Verification Coordinator

Premier Cosmetic And General Dentistry
07.2019 - 11.2021
  • Assured timely verification of insurance benefits prior to patient procedures or appointments
  • Offer office information, answer questions and direct calls to appropriate staff, as well as scheduling
  • Obtained payments from patients scanned identification and insurance cards
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Kept informed of changes in insurance regulations and policies, ensuring that all verification procedures remained compliant and uptodate.
  • Expedited claim approvals with thorough pre-authorization submissions and diligent followups.
  • Contributed to a positive work environment by actively participating in team meetings, offering constructive feedback, and assisting colleagues when needed.

Education

GED -

Gwinnett Technical College
Lawrenceville, GA
10.2012

Skills

  • HIPAA Compliance
  • Athena Health/ EMR
  • Insurance Verification
  • Medical Billing
  • Medical Coding
  • Healthcare software
  • Vitals Collection and Documentation
  • Multitasking Abilities
  • Reliability
  • Organizational Skills
  • Operating EKG Equipment
  • Flexibility and Adaptability
  • Electronic Health Records
  • Bilingual
  • Type 45 WPM

Timeline

Medical Floater

MSPB
11.2023 - Current

Patient Care Coordinator

ENT And Allergy Associates
11.2021 - 11.2023

Front Desk and Insurance Verification Coordinator

Premier Cosmetic And General Dentistry
07.2019 - 11.2021

GED -

Gwinnett Technical College
GABRIELLE CORREDOR