Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detailed oriented to avoid errors and promote efficiency. Eager to learn to provide high quality performance.
Overview
10
10
years of professional experience
Work History
Mortgage Loan Processor
Castle Peak Mortgage, LLC
01.2021 - Current
As a Liaison between the origination department and Underwriting, I performed the initial review to ensure all supporting documentation met the agency/ investor guidelines.
In my role I would communicate with our customers every step of the process and relay any outstanding conditions needed for approval.
In my daily responsibilities I would notate our systems so our internal staff can be aware of the process of each assigned loan.
Order and collect paperwork from third parties such as title, insurance, appraisal, etc.
Monitor key dates to obtain information by deadlines.
Responsible for tracking call logs and pay roll for our company.
Mortgage Funder
Integrity First Financial
01.2020 - 01.2021
Monitored pipelines to track and log status of loans.
Demonstrated great problem solving and patience in resolving funding conditions
Recorded all loans and profits of Integrity First Financial
Managed the closing queue, locks extensions if needed, final verifications on each loan, purchased advices, and transfer of servicing rights.
Performed a detailed communication process with senior management, lenders, and title companies to ensure the correct loan details were met and all documentation was signed for the day of funding.
· Provided training to new hires, explain our process flow and department goals.
Crew Chief
Nelson Lawn And Landscape, LLC
06.2019 - 01.2020
Knowledgeable on all equipment used on each project and maintained a good safety record of the crew.
Managed a crew, trained new hires and staff with new process flow.
Delegated tasks to workers daily, taking into account personal skill levels and daily targets.
Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and minimize project delays.
Responsible for documenting all accomplishments by the crew, tracking all materials used and insuring man hours are in line with the project.
Head Baker
Icing On The Cake
05.2017 - 06.2019
Collaborated with team members to complete tasks and maintain daily operations of bakery.
Analyzed customer preferences to design and create tailored products for weddings, birthdays, events, etc.
Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Responsible for taking orders and resolving any customer conflicts
Managed material inventory.
Private Piano Teacher
Fanara Music Studio
09.2016 - 05.2017
Worked with students to sharpen piano techniques.
Communicated regularly with parents to provide information about children's progress and challenges.
Arranged lessons to accommodate the individual's needs, goals, and interest.
Extended Care Teacher
Challenger School
08.2013 - 05.2016
Prepared after-school enrichment activities for children to encourage student participation.
Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
Implemented classroom management improvements to enhance class morale and engagement.
Collaborated with administrators on classroom policies, management strategies, and discipline.
Education
Bachelor of Music -
Golden State Baptist College
Santa Clara, CA
05.2017
Skills
Dedicated Work Ethic
Attention to Detail
Teamwork and Collaboration
Organizational Skills
Analytical Thinking
Relationship Building
Customer Service
Crew Leadership
Adaptability and Flexibility
Active Learning
Strong communication
Timeline
Mortgage Loan Processor
Castle Peak Mortgage, LLC
01.2021 - Current
Mortgage Funder
Integrity First Financial
01.2020 - 01.2021
Crew Chief
Nelson Lawn And Landscape, LLC
06.2019 - 01.2020
Head Baker
Icing On The Cake
05.2017 - 06.2019
Private Piano Teacher
Fanara Music Studio
09.2016 - 05.2017
Extended Care Teacher
Challenger School
08.2013 - 05.2016
Bachelor of Music -
Golden State Baptist College
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KATHLEEN EATONKATHLEEN EATON
Personal Support Worker at Castle Peak Retirement HomePersonal Support Worker at Castle Peak Retirement Home