Gabrielle Curreri
Finksburg,MD
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
18
18
years of professional experience
Work History
Logistics Project Manager
Apollo Retail Specialists
Baltimore, MD
03.2024 - Current
- Managed projects from start to finish, including budgeting, scheduling, resource allocation, and quality control.
- Conducted audits on incoming shipments to ensure 100% order accuracy before distribution.
- Established effective lines of communication with customers, suppliers, warehouses, and regulatory agencies to facilitate smooth logistics operations.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, tracking, customer orders and contract records.
Manager
HIGH’S OF BALTIMORE, LLC
Baltimore, Maryland
01.2022 - 12.2022
- Mobilized and onboarded a team of five, implementing a training program that enhanced team skills and productivity resulting in a substantial 35% increase in employee retention.
- Implemented and maintained successful sales strategies that led to a 20% boost in store revenue during the first year.
- Efficiently streamlined inventory management, reducing stock levels by 25% without impacting product availability.
- Developed and executed visual merchandising plans, leading to a 10% increase in average customer spend per visit.
Regional Sales Manager
ENVIRO-MASTER SERVICES
Baltimore, Maryland
01.2019 - 12.2021
- Managed and analyzed 750 customer accounts using KPIs, Zoho CRM, and dashboards to track performance, forecast sales trends, optimize leads, and identify bottlenecks resulting in a 25% increase in sales revenue.
- Created valuable partnerships with key influencers and industry leaders, translating their insights into effective solutions that contributed to a 30% increase in customer base.
- Conducted on-site inspections to build customer relationships, ensure operational and safety compliance, and identify inefficiencies resulting in a 21% increase in customer satisfaction.
- Delivered exceptional communication through regular updates of required business and contract documentation.
Business Development Manager
GENERAL MOTORS CO.
Detroit, Michigan
01.2016 - 12.2018
- Researched and analyzed Salesforce data, SQL, and other sources to forecast sales, market trends, qualify prospective clients, and target Fleet Acquisition strategies. This led to a 28% growth in the NE Territory.
- Examined operations, KPIs, and Tableau reports resulting in increased productivity by 30% through the identification and resolution of operational discrepancies.
- Delivered effective communication and visual PowerPoint presentations to effectively convey General Motor's value proposition and total cost of ownership analysis to customers.
- Built solid relationships with industry partners through networking events, trade shows, presentations and facilitated on-site training classes for Principal dealers and staff.
Regional Account Manager
EYEWITNESS SURVEILLANCE
Hanover, Maryland
01.2013 - 12.2016
- Led team of seven in driving remote surveillance solutions, implementing video analytics, and identifying cross-selling opportunities leveraging Salesforce and multiple data sources for strategic business planning across automotive, construction, and recycling verticals.
- Conducted weekly sales meetings to discuss project updates, address customer and program issues, and collaborate with department heads on actionable solutions that optimize operations.
- Developed and implemented Eyewitness marketing strategies along with a comprehensive customer onboarding procedure that increased customer engagement by 40%.
- Visited project sites to conduct surveys, evaluate progress and respond to customers' concerns, resulting in a 95% client retention rate.
Sales Manager
EMCO-ELEVATOR MODERNIZATION CO.
Washington, D.C.
01.2011 - 12.2013
- Orchestrated seamless communication channels, delegated tasks, and prioritized workloads to foster collaboration resulting in a 25% reduction in project completion timelines.
- Conducted elevator surveys and developed proposals for cab interior upgrades in response to RFPs.
- Effectively communicated with elevator maintenance providers to develop comprehensive plans for aesthetic repair and improvements, presenting cost information and visual presentations.
Institutional Liaison
TIAA-CREF
Charlotte, North Carolina
01.2007 - 12.2011
- Resident expert on institutional annuity plans, driving client relations while addressing concerns, suggesting plan modifications for better understanding of needs and ensuring compliance.
- Created comprehensive reports utilizing OMNI software to analyze data and identify areas for automation, improve participant satisfaction, and streamline retirement operations.
- Demonstrated exceptional prioritization, time management, and critical-thinking abilities in managing interactions with internal and external stakeholders.
Quality Assurance Analyst
TIAA-CREF
Charlotte, North Carolina
- Collaborated on various OMNIPlus projects, assessing data processing factors and identifying trends of failures by interpreting test results against established control limits.
- Performed root cause analysis on audited post transactions, including system and compliance testing, RFP determination, impact analysis, required remediation, development of prevention and detective controls, and formulation of learning alerts to address organizational changes, reducing processing time by 28%.
- Collaborated with internal units to establish and maintain a sustainable LEAN environment, while contributing significantly to the successful completion of the SAS 70 audit.
Business Continuity Planner
TIAA-CREF
Charlotte, North Carolina
- Conducted risk assessments, analyzed operational impact, and tested recovery strategies for critical company situations.
- Organized and executed communication with executive management teams for after hours testing to ensure efficient response times.
- Established risk management, enhanced security policies and procedures, and trained new planners.
SunGuard Consultant
TIAA-CREF
- Spearheaded OMNI solution projects from initiation to completion by overseeing project management tasks in all life cycle phases.
- Performed SunGuard OMNIPlus record keeping and assisted in the successful implementation and integration of FIS Global/OMNI DC as well as Omni Workflow, leading to seamless 100% data conversions.
- Conducted analysis to identify causes and effects of processing issues, rectified invalid investments and negative accumulations, and developed Omni Scripts for efficient data manipulation.
Education
BS - Mass Communications – Advertising, Electronic Media & Film
Towson University
Skills
- Data Gathering & Analysis
- Contract Documentation
- Attention to Detail
- Project Management
- Microsoft Office
- Problem-Solving
- Effective Communication
- Cross-Functional Collaboration
- Business Process Improvements
- Customer Relations
- Administrative operations
- Documentation And Reporting
- Scheduling
- Invoice Processing
Timeline
Logistics Project Manager
Apollo Retail Specialists
03.2024 - Current
Manager
HIGH’S OF BALTIMORE, LLC
01.2022 - 12.2022
Regional Sales Manager
ENVIRO-MASTER SERVICES
01.2019 - 12.2021
Business Development Manager
GENERAL MOTORS CO.
01.2016 - 12.2018
Regional Account Manager
EYEWITNESS SURVEILLANCE
01.2013 - 12.2016
Sales Manager
EMCO-ELEVATOR MODERNIZATION CO.
01.2011 - 12.2013
Institutional Liaison
TIAA-CREF
01.2007 - 12.2011
Quality Assurance Analyst
TIAA-CREF
Business Continuity Planner
TIAA-CREF
SunGuard Consultant
TIAA-CREF
BS - Mass Communications – Advertising, Electronic Media & Film
Towson University
Similar Profiles
Connor CameronConnor Cameron
CPG Merchandiser II at Apollo Retail SpecialistsCPG Merchandiser II at Apollo Retail Specialists
Tina ElizondoTina Elizondo
Retail Merchandiser at Apollo Retail SpecialistsRetail Merchandiser at Apollo Retail Specialists
Frank McafeeFrank Mcafee
Retail Merchandiser at Apollo Retail SpecialistsRetail Merchandiser at Apollo Retail Specialists
Shane HarmonShane Harmon
Shipping and Receiving Operator at Fuchs North AmericaShipping and Receiving Operator at Fuchs North America
Nicholas SchiefelbeinNicholas Schiefelbein
Technician at Scientific Plant ServiceTechnician at Scientific Plant Service