Overview
Work History
Timeline
Generic

Gabrielle D Brunson

Montgomery,AL

Overview

4
4
years of professional experience

Work History

Senior Social Worker 1

Elmore County DHR
Wetumpka, AL
08.2022 - 08.2023
  • Review reports of alleged abuse or neglect; collect documentary evidence such as medical reports, arrest records, and court filings
  • Extensive Clerical Filing using Microsoft word document spread sheet
  • Plan and coordinate services to help children and their families
  • Completed paperwork outlining the investigation and the resulting actions that were taken
  • Greeted clients and inform clients of their monthly tasks that needed to be completed for the month
  • In charge of scheduling home visits, doctor appointments, and drug screening in a clinical setting
  • Ability to schedule, cancel, re-schedule appointments and follow up on no-show appointments
  • Contacted providers to get an update on the progress of our clients
  • Conducted meetings with clients and their families when getting ready for discharge
  • Collected drug test results from laboratories and updated clients whenever results were positive
  • Ability to operate computerized programs to enter, modify, and retrieve sensitive medical information
  • Demonstrated knowledge of medical terminology, quality assurance support, an data entry and retrieval
  • Documents encounters with patients during visits and services provided by completing required documents
  • Verified and updated demographics and insurance information as needed
  • Confirmed eligibility, co-pays, and preauthorization requirements based on coverage
  • Collaborated with supervisor to design, modify, and execute clients' treatment plans after investigating and identifying the problem
  • Exercised emergency removal of a child from their home and place them with relatives or foster care
  • Prepared court cases, testified in court proceedings, and executed court orders
  • Highly skilled at working within an automated environment and using a variety of software programs
  • Demonstrated dealing with telephone inquiries, complaints, emails, letters, and texts from customers in professional manner; experience in creating various forms of documentation for internal use using such as Microsoft Word, Excel, PowerPoint, and Outlook

Assistant/Student Intern

Haven Integrative Therapy Center
Montgomery, AL
01.2022 - 04.2022
  • Greeted clients and assist them with their Application Assessments
  • Assisted therapist with providing psychiatric SASSI and TAAD assessments and social work case management to mentally or emotionally disadvantaged clients who suffer from substance abuse
  • Assisted the therapist conduct group or individual counseling sessions
  • Managed individual counseling and instructed the client on how to utilize CBT and relaxation techniques while a licensed therapist supervised
  • Conducted counseling sessions which assisted legally separated parents with the development of their conflict resolution and co-parenting skills
  • Obtain drug test results from medical laboratories and advise clients on the findings
  • Collaborated with a therapist to design, modify, and execute clients' treatment plans after investigating the client's family and social history
  • Verify substance abuse client is registered under the appropriate therapist and organize external reclamation treatment
  • Scheduled patient appointments for clinical sessions and NA/AA courses; conducted substance abuse program discharge interviews and made referrals for other social services if needed
  • In charge of scheduling, canceling, re-scheduling appointments and follow up on no-show appointments
  • Performed administrative support by greeting clients, processing client intake documentation, verifying clients' health insurance coverage, and answering the telephone
  • Highly adapt at reviewing requests for patient information and applying privacy guidelines in accordance with OSHA and HIPPAA guidelines
  • Assisted the office manager in preparing for weekly staff meetings to discuss the team's weekly goals and tasks
  • Developed knowledge and casework skills while under the therapist's supervision
  • Reviewed appointment ledger, prepared clients' files for therapist utilization, and advised therapist daily of the number of scheduled appointments
  • Prepared and submitted the return to duty and non-compliance notifications to the client or the client's employer
  • Locked client's confidential treatment records in file cabinets; ensured the therapist's office opened and closed timely

Retail Sales Team Member

Sports Academy
Montgomery, AL
10.2020 - Current
  • Prepared merchandise daily for customer access and provided customer assistance with clothing selection
  • Greeted customers and assisted with placing orders, refunds, or exchanges
  • Assisted customers with finding apparel via phone or in person
  • Promote credit card products and other retail merchandise the retailer has advertised
  • Display excellent customer skills by answering their questions and concerns
  • Restock and organize merchandise on the sales floor
  • Resolve customer complaints and issues in a professional manner
  • Explain to customers how merchandise works, if applicable

Timeline

Senior Social Worker 1

Elmore County DHR
08.2022 - 08.2023

Assistant/Student Intern

Haven Integrative Therapy Center
01.2022 - 04.2022

Retail Sales Team Member

Sports Academy
10.2020 - Current

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Gabrielle D Brunson