Overview
Work History
Education
Skills
Awards
Timeline
Generic

GABRIELLE D'IMPERIO

Overview

7
7
years of professional experience

Work History

Barista

Metric Coffee
Chicago, IL
11.2024 - Current

Fulfill all barista duties while managing orders and customer's needs in a fast paced, high-volume cafe; Serve beverages at private and public catering events

Barista, Event Coordinator

MiddleState Coffee
Denver, CO
03.2022 - 09.2024

Helped to create systems for customer service and shop flow in a new shop while also working as the event coordinator to promote the company's new wine program and monthly featured artists

Gallery Manager

Inside Her Studio
Denver, CO
05.2021 - 09.2021

Responsible for all store operations, plan the presentation and execute the installation of artworks, coordinate client and artist communications; Submitted the Proclamation to the City of Denver for Denver's first all-female art gallery

Retail Sales Associate & Customer Service

Artisan Center
Denver, CO
09.2019 - 05.2021

Effectively organize and display products to increase sales; Sell handcrafted retail while helping customers

Customer Service & Bookings, Activities Guide

Travel Bound
Barcelona, Spain
01.2019 - 07.2019

Responsible for creating and managing bookings in the customer service department; Working hands-on as a guide with clients at local activities

Education

Certification in Tour Guiding -

HTL International School For Hospitality, Tourism
Barcelona, Spain
01-2019

Bachelor of Arts - Spanish

SUNY Fredonia
New York
01-2014

Bachelor of Arts - Spanish Language And Literature, Art History

Universidad de Salamanca
Salamanca, Spain
01-2013

Skills

  • Proficient Spanish speaker
  • Proficient Spanish reader
  • Proficient Spanish writer
  • Superior organizational skills
  • Customer service
  • Event coordination
  • Leadership
  • Approachable
  • Precise
  • Punctual
  • Reliable

Awards

Named Employee of the Month at KMSSA Denver Zoo, 04/16 for outstanding incremental results and exemplifying extraordinary service on a daily basis

Awarded Outstanding Team Member at KMSSA Denver Zoo, 04/16 on Denver Zoo's 'secret shopper' evaluation

Timeline

Barista

Metric Coffee
11.2024 - Current

Barista, Event Coordinator

MiddleState Coffee
03.2022 - 09.2024

Gallery Manager

Inside Her Studio
05.2021 - 09.2021

Retail Sales Associate & Customer Service

Artisan Center
09.2019 - 05.2021

Customer Service & Bookings, Activities Guide

Travel Bound
01.2019 - 07.2019

Certification in Tour Guiding -

HTL International School For Hospitality, Tourism

Bachelor of Arts - Spanish

SUNY Fredonia

Bachelor of Arts - Spanish Language And Literature, Art History

Universidad de Salamanca
GABRIELLE D'IMPERIO