Gabrielle dunk
Kennesaw,GA
Summary
Customer-focused professional with extensive experience in food handling and team leadership. Proven ability to enhance customer satisfaction through effective communication and efficient order processing. Strong track record of collaborating with diverse teams to meet customer needs and drive service excellence.
Overview
4
4
years of professional experience
Work History
Grill Staff/ Pastry Chef
Sweethut
Kennesaw, Georgia
11.2023 - Current
- Trained junior staff on pastry techniques and safety standards, enhancing their skills and ensuring consistent quality.
- Assisted in planning menus for all pastry items, ensuring creativity and variety.
- Ensured compliance with health and safety regulations during food preparation processes.
- Monitored inventory levels and ordered supplies to maintain optimal stock levels.
- Maintained, cleaned, and calibrated equipment regularly to uphold safety and operational standards.
Server/Barista
Eatalia
Acworth, Georgia
09.2022 - 11.2023
- Took accurate orders from customers, contributing to efficient service delivery.
- Addressed customer inquiries and resolved issues, ensuring positive experiences.
- Maintained organized and clean dining areas during all shifts.
- Prepared tables for new guests to create a welcoming atmosphere.
- Accurately handled cash transactions during closing procedures.
Grill Manager
Dairy Queen Grill & Chill
Acworth, Georgia
06.2022 - 04.2023
- Trained staff on grill techniques and safe food handling practices to ensure high food quality and compliance.
- Enforced health and safety regulations in the kitchen environment.
- Resolved customer complaints professionally, reinforcing company standards and enhancing customer satisfaction.
Education
Bachelor of Science - Biology
Kennesaw State University
Kennesaw, GA05-2029
Skills
- Food safety standards
- Team leadership
- Menu planning
- Inventory management
- Upselling techniques
- Problem resolution
- Food safety
- Customer service
Timeline
Grill Staff/ Pastry Chef
Sweethut
11.2023 - Current
Server/Barista
Eatalia
09.2022 - 11.2023
Grill Manager
Dairy Queen Grill & Chill
06.2022 - 04.2023
Bachelor of Science - Biology
Kennesaw State University