Results-driven US Navy Veteran with supervisory experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
10
10
years of professional experience
Work History
Supervisor of Operations
Everette Legend Consulting
Richmond, VA
09.2023 - Current
Overseeing daily operations of the department, including personnel management, budgeting, scheduling, and payroll processing
Developing and implementing policies and procedures for efficient workflow
Preparing reports summarizing key metrics, such as customer satisfaction scores, cost savings achieved
Monitoring employee productivity levels to identify areas for improvement or additional resources needed
Contributing to proposal and contract development, negotiations and meetings
Tracking invoices and payments to ensure accuracy of accounts receivable and payable information
Resolving customer inquiries in a timely manner while maintaining positive relationships with clients
Production Supervisor
US Navy
Norfolk, VA
07.2019 - 08.2023
Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
Monitored staff training and output to meet compliance, productivity and revenue goals.
Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
Developed and implemented significant process improvements to enhance department quality and throughput.
Researched issues and negotiated with vendors and suppliers to improve processes and reduce unnecessary costs.
Aircrew Survival Equipmentman
US Navy
Norfolk, VA
07.2014 - 01.2019
Arranged for aircraft to undergo maintenance and repair, maintaining tight deadlines for work completion.
Assessed damaged equipment and ascertained if repairs could be handled quickly or if equipment required removal.
Completed scheduled and unscheduled safety and performance assessments.
Managed repair logs, documenting preventive and corrective aircraft maintenance activities.
Managed, performed and scheduled inspections for aircraft chemical defense equipment and associated supplies.
Inspected completed work to certify that maintenance adhered to standards and procedures.
Interpreted logs to understand issue history and nature, troubleshoot faults and identify next steps.
Education
High School Diploma -
Georgetown High School
Georgetown, TX
05.2012
Skills
Production Target Management
Work Planning and Prioritization
Coordinating Daily Operations
Supervision & Leadership
Aircraft Repair and Maintenance
Resourceful and Analytical
Attention to Detail
Data Management
Project Management
Payroll Processing
Accomplishments
Led team to achieve completion of 173 scheduled and unscheduled maintenance actions totaling 344 man-hours, and reducing work center backlog by 90 percent. Earning recognition from upper management and being early promoted to the next rank.
Ast Manager Internal Auditor at Time Legend IT & HR Consulting Solutions Pvt Ltd.Ast Manager Internal Auditor at Time Legend IT & HR Consulting Solutions Pvt Ltd.