Gabrielle Fierro
Odessa
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Recieving
HEB Store
Odessa
02.2025 - Current
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
- Managed inventory by receiving shipments, stocking shelves, and tracking sales.
- Worked closely with vendors to ensure quality control standards were met when receiving shipments.
- Assisted with unloading trucks during receiving shipments of merchandise.
- Coordinated logistics activities related to receiving shipments from suppliers.
- Coordinated logistics for receiving shipments from vendors, ensuring timely delivery of goods.
- Implemented effective procedures related to receiving shipments of wines while ensuring accuracy of invoices received against delivery records.
Grocery Specialist
HEB Grocery Store
Odessa
06.2024 - 01.2025
- Collaborated closely with managers on special projects such as promotions or price changes.
- Verified expiration dates on products to ensure quality control standards were met.
- Maintained a clean and organized work environment to ensure safety standards were met.
- Ensured all food safety regulations were followed when stocking shelves with perishable items such as dairy, meat, produce .
- Assisted customers in locating requested items, providing information on product usage, availability and pricing.
- Inspected and stocked shelves with grocery items according to store layout and product rotation guidelines.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Followed instructions to properly arrange merchandise items.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Store Leader
HEB Store
Odessa
03.2023 - 05.2024
- Kept track of staff attendance records and updated payroll information accordingly.
- Identified opportunities for process improvements within existing systems.
- Managed all aspects of store operations including staffing schedules, budgeting.
- Resolved customer service issues to ensure customer satisfaction.
- Resolved customer complaints quickly and efficiently.
- Supervised cashiers during peak hours to ensure smooth transactions.
- Trained new sales team members and motivated exceptional performance.
- Met coverage needs by coordinating effective schedules and delegating team member assignments.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered store and merchandise questions and led customers to wanted items.
Cashier
HEB Store
Odessa
03.2021 - 03.2022
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Counted and balanced cashier drawers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Associates - General Studies
Odessa College
Odessa, TX05-2024
High School Diploma -
Odessa High School
Odessa,TX05-2021
Skills
- Inventory management
- Customer service
- Team collaboration
- Process improvement
- Employee training
- Cash handling
- Time management
- Safety compliance
- Product rotation
- Data entry
- Training & Development
- Friendly, positive attitude
- Team building
- Problem-solving
- Communication
- Decision-making
- Computer skills
- Quality assurance
- Quality control
- Machine operation
Medical Classes
- Medical Terminology
- Anatomy and Physiology 1
- Biology of Science Majors
Certified CPR/BLS
Timeline
Recieving
HEB Store
02.2025 - Current
Grocery Specialist
HEB Grocery Store
06.2024 - 01.2025
Store Leader
HEB Store
03.2023 - 05.2024
Cashier
HEB Store
03.2021 - 03.2022
Associates - General Studies
Odessa College
High School Diploma -
Odessa High School