Summary
Overview
Work History
Education
Skills
Timeline
Generic
GABRIELLE FIORAVANTI

GABRIELLE FIORAVANTI

Newtown,PA

Summary

Hardworking, energetic and people oriented. I have a extensive experience with
customer service . Seeking full time employment with growth potential. Currently
performing administrative tasks in an engineering office including invoicing for accounts
receivable, organizing and sending payments for all accounts payable, maintaining
inventory of office and field supplies. Familiar with Quickbooks 2017, word processing
and assisted with cad drafting, copying printing and assembly of submittals.

Overview

24
24
years of professional experience

Work History

Secretary/AutoCAD Draftsman

Fioravanti Inc
Southampton, PA
01.2015 - Current
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Maintained organized filing system of paper and electronic documents.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Created and updated spreadsheets to track and report data.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.

Artist

Self-employeed
Newtown, PA
01.2000 - Current
  • Created original artwork in a variety of mediums including oil, acrylic, and watercolor paints, pencils, charcoal, pastels, and markers.
  • Developed logos for businesses based on customer specifications.
  • Collaborated with clients to develop custom artwork that met their needs.
  • Maintained inventory of art supplies such as canvases, frames, brushes, paper.
  • Researched artistic trends and techniques to stay up-to-date with industry standards.
  • Selected materials for use based on strength, color and texture.
  • Drew illustrations for presentation purposes.
  • Addressed client concerns and worked together to achieve mutually beneficial outcomes.
  • Created series of rough sketches for review, revision and approval.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Johnny Apples

Waitressing
Richboro, PA
10.2018 - 03.2020
  • Greeted customers and provided menus.
  • Assisted with food preparation tasks as requested by the head chef.
  • Ensured dining areas were clean and set up for each shift according to established standards.
  • Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Organized take-out orders efficiently according to customer requests.
  • Performed basic math calculations when computing bills for customers' meals.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Classroom Teacher

Children of America
Southampton, PA
09.2015 - 08.2016
  • Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
  • Provided supervision and care to young children ranging from infants to pre-school age.
  • Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
  • Ensured safety of the children by monitoring their play areas and activities throughout the day.
  • Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
  • Developed positive relationships with parents through communication about their child's daily activities.
  • Supported teachers in planning lessons that were developmentally appropriate for each age group.
  • Participated in team meetings to discuss progress of each child's learning objectives.
  • Administered basic first aid when necessary while notifying parents or guardians immediately.
  • Worked collaboratively with other staff members to ensure a safe environment for all students.
  • Communicated effectively with families on a regular basis regarding any changes in behavior or health issues.
  • Kept accurate records of attendance, meals served, nap times and other important information related to childcare.
  • Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
  • Attended workshops related to early childhood education topics such as language development or nutrition.
  • Established routines that provided consistency for young learners resulting in better behavior management skills.
  • Developed and enforced positive strategies to encourage good behavior.
  • Balanced schedules to promote optimal rest, play and educational periods.

C.N.A

The Birches at Newtown
Newtown, PA
09.2013 - 08.2014
  • Assisted patients with activities of daily living, such as bathing, dressing, grooming and eating.
  • Provided emotional support to patient and family members.
  • Observed changes in condition or behavior of patients and reported to nursing staff.
  • Recorded vital signs, including temperature, blood pressure, pulse and respiration rate.
  • Maintained cleanliness of patient area by changing bed linens and cleaning up spills.
  • Answered call lights promptly to assess needs of patients.
  • Transported patients between departments within the facility using wheelchairs or strhers.
  • Assisted nurses with treatments and procedures according to protocols established by the facility.
  • Monitored food intake of assigned patients during meal times and recorded it on appropriate forms.
  • Performed basic clerical tasks such as answering phones and filing documents.
  • Used proper body mechanics when lifting, transferring or positioning immobile patients.
  • Helped maintain a safe environment by checking equipment regularly for any malfunctions.
  • Provided comfort measures such as backrubs or application of lotion to dry skin areas.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff.
  • Charted daily information such as mood changes, mobility activity, eating percentages and daily inputs and outputs.
  • Supported resident interests and welfare by encouraging participation in events geared toward appropriate physical activity and social interactions.

Hairstylist

Hair Cuttery
Fairless Hills, PA
12.2009 - 08.2013
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Performed chemical treatments such as perms and relaxers.
  • Applied highlights, lowlights or other coloring techniques.
  • Used thinning shears to remove bulk from the hair or create layers.
  • Created updos for special occasions like weddings or proms.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Assisted other stylists with busy periods in the salon.
  • Recommended products to clients based on their individual needs.
  • Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Tracked inventory of supplies used for styling services.
  • Developed relationships with new clients through referrals from existing customers.
  • Collaborated with other beauty professionals on projects related to hairstyling.
  • Advised clients on how to maintain their haircuts between visits.
  • Participated in team discussions regarding marketing strategies for the salon.
  • Managed cash register transactions during checkout process.
  • Pre-booked future appointments to increase repeat business.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Ordered, displayed and maintained supplies.

Education

High School Diploma -

Council Rock High School South
Holland, PA
06-2006

Some College (No Degree) -

Bucks County Community College
Newtown, PA

Some College (No Degree) - Nursing

Roxborough Nursing School
Philadelphia, PA

Hairstylist -

Bucks County School of Beauty Culture, Inc.
Feasterville, PA

Skills

  • Client Relationship Building
  • Positive attitude
  • Attention to detail
  • Data Entry
  • Complaint Handling
  • Personable
  • Hardworking and Dependable
  • Traditional Fine Art Skills
  • Social Media Promotion
  • Excellent Team Player

Timeline

Johnny Apples

Waitressing
10.2018 - 03.2020

Classroom Teacher

Children of America
09.2015 - 08.2016

Secretary/AutoCAD Draftsman

Fioravanti Inc
01.2015 - Current

C.N.A

The Birches at Newtown
09.2013 - 08.2014

Hairstylist

Hair Cuttery
12.2009 - 08.2013

Artist

Self-employeed
01.2000 - Current

High School Diploma -

Council Rock High School South

Some College (No Degree) -

Bucks County Community College

Some College (No Degree) - Nursing

Roxborough Nursing School

Hairstylist -

Bucks County School of Beauty Culture, Inc.

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GABRIELLE FIORAVANTI