Dynamic sales executive with a strong foundation in customer relationship management and sales strategy development. Proven ability to engage clients, analyze market trends, and deliver tailored solutions that drive revenue growth and enhance customer satisfaction.
Overview
14
14
years of professional experience
Work History
Sales Executive
Verizon Wireless
Decatur
10.2025 - Current
Developed and implemented sales strategies to meet customer needs and increase revenue.
Engaged customers to identify communication needs, providing tailored solutions that increased satisfaction.
Educated clients on product features and benefits, improving overall user experience and promoting product adoption.
Demonstrated new technologies and devices to promote sales and customer satisfaction.
Maintained accurate records of customer interactions and transactions to streamline follow-up and enhance relationship management.
Analyzed market trends and competitive landscape to identify opportunities for growth.
Licensed Private Security Officer
Sovereign Guardians LLC
Decatur
01.2024 - Current
Oversaw access control, verifying credentials of visitors and staff to maintain facility security.
Survey multiple CCTV feeds to closely monitor important areas on the grounds.
Protect confidential information by maintaining secure areas within the facility.
Compiled daily activity reports, documenting incidents and security measures to ensure safety.
Resolved issues promptly and communicated essential information while working independently.
Campaign Field Director
The Outreach Team
Atlanta
08.2024 - 12.2024
Developed and executed comprehensive campaign plans to motivate volunteers and increase voter turnout.
Oversaw field staff, offering strategic guidance and support to optimize campaign efforts.
Designed grassroots outreach strategies that increased engagement among diverse community groups.
Facilitated training sessions for volunteers, enhancing understanding of campaign messaging and techniques.
Managed logistics for campaign events, ensuring all materials were prepared and available.
Lead Receiving Associate
Home Depot
Madison
03.2024 - 07.2024
Coordinated communication between vendors, transportation companies, and internal departments to provide timely delivery status updates.
Tracked merchandise movement within facility using RF scanners to ensure accurate inventory records.
Updated computerized tracking systems with stock information including quantity received, unit cost, and total value to maintain accurate inventory management.
Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
Ensured compliance with safety regulations while working in the receiving area.
Seasonal PT Preload Supervisor
UPS
WI
10.2022 - 01.2023
Assigned work tasks to staff and tracked progress to ensure timely completion, supporting operational efficiency.
Supervised daily staffing requirements to ensure adequate coverage of workloads.
Trained new employees in job functions, operational procedures, and safety protocols.
Monitored staff for compliance with safety policies, reinforcing a culture of safety and adherence to regulations.
Evaluated employee performance through observations and feedback sessions, enhancing team accountability and development.
Seasonal Package Sorter
FedEx
Wheeling
08.2021 - 10.2021
Operated machinery and equipment safely to facilitate efficient sorting processes.
Sorted packages to ensure timely dispatch across multiple destinations.
Organized packages by size and destination to enhance sorting efficiency.
Collaborated with team members to streamline workflow during peak periods.
Inspected packages for damages and ensured compliance with shipping standards.
unemployed
Unemployment
04.2020 - 08.2021
Sought employment actively
Field Organizer
Bloomberg Industry Group
Chicago
12.2019 - 04.2020
Coordinated volunteers for canvassing, phone banking, and data entry to enhance campaign outreach
Oversaw field staff progress against daily and weekly goals to ensure alignment with campaign objectives
Represented campaign in Rockford, IL by engaging with voters and community leaders.
Executed fundraising events and local outreach programs to strengthen community engagement
Held meetings with community members, state officials, voters
Held accountable for reaching outlined individual metrics
Used CRM and tracking reporting tools daily
Enrollment Management Administrator
Pearson
Illinois
01.2019 - 01.2020
Recruited hundreds of qualified prospects to enhance enrollment for a highly recommended online university.
Analyzed key performance indicators to identify effective strategies.
Made 60+ outbound calls daily and emailed prospects and stakeholders to generate interest.
Cultivated strong relationships with staff and management to foster collaboration.
Set specific project goals to measure progress and assess outcomes effectively.
National Admissions Advisor
Career Education Corporation
Schaumburg
12.2017 - 01.2019
Advised prospective students on program options and admissions requirements, enhancing their understanding of opportunities available.
Developed personalized enrollment plans tailored to student needs and goals.
Collaborated with academic departments to streamline admissions processes, improving overall efficiency for prospective students.
Conducted informational sessions promoting educational offerings and career paths, contributing to increased student engagement.
Utilized CRM software to manage student interactions and track progress.
Online Banking Consultant
Alliant Credit Union
Chicago
01.2015 - 11.2017
Advised members on tailored banking products and services, enhancing their financial well-being.
Facilitated loan applications and guided clients through approval processes, ensuring a smooth experience.
Analyzed financial data to recommend suitable accounts for members.
Educated clients on digital banking tools and mobile app functionalities.
Resolved member inquiries and issues with prompt, effective solutions.
Collaborated with team to develop customer service strategies, improving member satisfaction.
Licensed Health/Life Insurance Producer
Go Health
Chicago
07.2012 - 12.2014
Developed personalized insurance plans based on client requirements.
Assessed needs of potential policyholders to tailor insurance solutions.
Provided ongoing support and guidance to existing clients regarding policy changes.
Kept current with industry trends and regulations to inform client decisions.
Streamlined enrollment processes for new policyholders.
Maintained up-to-date knowledge of industry trends as well as regulatory requirements related to health life insurance products.
Education
Chicago, IL - Marketing Communications, Advertising
Columbia College Chicago
Chicago, IL
Skills
Sales strategy development
Lead generation
Product demonstration
Customer relationship management
CRM software utilization
Market analysis
Communication skills
Timeline
Sales Executive
Verizon Wireless
10.2025 - Current
Campaign Field Director
The Outreach Team
08.2024 - 12.2024
Lead Receiving Associate
Home Depot
03.2024 - 07.2024
Licensed Private Security Officer
Sovereign Guardians LLC
01.2024 - Current
Seasonal PT Preload Supervisor
UPS
10.2022 - 01.2023
Seasonal Package Sorter
FedEx
08.2021 - 10.2021
unemployed
Unemployment
04.2020 - 08.2021
Field Organizer
Bloomberg Industry Group
12.2019 - 04.2020
Enrollment Management Administrator
Pearson
01.2019 - 01.2020
National Admissions Advisor
Career Education Corporation
12.2017 - 01.2019
Online Banking Consultant
Alliant Credit Union
01.2015 - 11.2017
Licensed Health/Life Insurance Producer
Go Health
07.2012 - 12.2014
Chicago, IL - Marketing Communications, Advertising