Gabrielle Flexon
Hudson Falls,NY
Summary
Dedicated caregiver, experienced in providing excellent emotional support and assistance to diverse clients. Skilled in maintaining a safe environment and fostering trust, ensuring the well-being and satisfaction of those served.
Compassionate budtender with a strong focus on customer assistance and relationship building. Known for providing exceptional service and educating customers on product selection for both recreational and medicinal needs.
Results-driven retail professional with expertise in cannabis sales and effective communication. Proven ability to train new employees, manage transactions accurately, and create a welcoming environment, contributing to high customer satisfaction and repeat business.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Budtender & Retail
High Society & McPhee's and More
Hudson Falls, NY
07.2023 - Current
- Maintained the cleanliness and organization of the dispensary and smokeshop area.
- Operated cash registers to process payments from customers.
- Utilized point of sale systems to handle transactions accurately and efficiently.
- Assisted management in training new budtenders and employees on policies, procedures, and products.
- Assisted customers in selecting cannabis products based on preferences.
- Educated customers about product effects and safe consumption methods.
- Answered customer inquiries regarding product availability and store policies.
- Stocked shelves with products and ensured inventory accuracy.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to create a welcoming environment.
- Discussed strains, qualities, and effects of marijuana for medicinal and recreational needs.
- Assisted customers in selecting the best products for their needs.
- Provided excellent customer service by answering questions regarding product usage and benefits.
- Performed daily opening and closing duties, including cleaning tasks, as assigned.
- Created positive and healthy customer interactions to align with company core values.
- Researched new products, strains, and trends, as well as important law changes regarding dispensaries.
- Verified customer identification to ensure they met age requirements for purchasing marijuana products.
- Greeted customers with a friendly and inviting attitude.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Ticketed, arranged, and displayed merchandise to promote sales.
- Bagged or packaged purchases and wrapped gifts.
- Placed special orders or called other stores to find desired items.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
- Drove repeat business with positive customer service.
- Adhered to company policies and procedures at all times.
- Resolved customer complaints in a timely manner to maintain satisfaction ratings.
- Handled large volume of cash with high accuracy and security each day.
- Educated customers on responsible consumption practices such as dosage control and safe storage methods.
- Advised customers on various products such as effects, flavors, potency levels, and prices.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Performed daily opening and closing duties including cleaning tasks as assigned.
Elderly Caregiver
Donna Conley
Hudson Falls, NY
12.2021 - 10.2022
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with daily living activities and personal hygiene needs.
- Maintained a clean and safe living environment for elderly clients.
- Monitored client health, reporting changes to family members and healthcare providers.
- Responded quickly in emergencies, in a calm manner.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Respected the privacy, dignity, and confidentiality of each client served.
- Improved patient outlook and daily living through compassionate care.
- Provided emotional support during end-of-life transitions.
- Monitored the health and well-being of clients and reported significant health changes.
- Provided companionship and emotional support to elderly clients.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Developed strong relationships with clients based on trust and respect.
- Prepared nutritious meals tailored to individual dietary restrictions and preferences.
Babysitter
Self Employed
Hudson Falls, New York
- Developed trusting relationships with children, promoting emotional well-being and security.
- Assisting with meals, snacks, and bedtime routines for the children.
- Responsible for watching children while parents were out.
- Maintaining a positive attitude while being patient and understanding with the children.
- Engaging in age-appropriate activities like reading stories or playing games.
- Enforced rules to teach good manners and maintain a safe environment.
- Established and maintained safe, supportive, and welcoming environments for children of all backgrounds.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Transporting children to school, sports activities, or other engagements when necessary.
- Instructed children in eating, resting, and restroom habits.
- Planned and organized educational games to promote learning and development.
- Maintained a clean and safe environment for children during playtime and meals.
- Assisted with homework support, fostering academic growth in various subjects.
- Completing light housekeeping tasks such as tidying up toys and books.
- Monitored children's safety and well-being to prevent accidents and falls.
Education
Associates - Liberal Arts And Sciences
SUNY Adirondack
Queensbury, NY05-2022
Skills
- Patience, compassion, and empathy
- Emotional support
- Active listening
- Safety awareness
- Effective communication
- Quality assurance
- Relationship building
- Time management
- Reliability and punctuality
- Conflict resolution
- Product knowledge expertise
- Cash handling experience
- Sales proficiency
- Cleanliness and hygiene
- Product merchandising
- Engaging with diverse customers
- Customer assistance
- Key holder
- Retail Sales Experience
- Store opening and closing
- Adaptability and flexibility
- Product ordering
- Problem-solving abilities
- Maintaining confidentiality
- Customer service
- Maintaining asafe environment
- Mobility assistance
- Heavy lifting
- Dementia care
- Housekeeping
- HIPAA compliance
- Elderly care
- Alzheimer's care
- Empathetic listening
- End-of-life care
- Stress management
- Social interaction
- Flexible schedule and availability
- Client documentation
- At-home care instruction
- Safety monitoring
- Creative problem solving
- Routine management
- Dependability
- Critical thinking
- Basic first aid
Certification
- Certification of CPR/AED: Adult, Child & Infant + First Aid
Languages
English
Professional
Accomplishments
- Top in Sales in the first month of working at High Society Dispensary
- Only person in my graduating class to intern at Adirondack Cardiology
- Continuous praise on a strong positive attitude and skilled work ethic
Affiliations
- Helping others and giving back to the community
- Outdoor activities such as Softball, biking, gardening
- Creative Writing, Poetry, Journaling, and Sketching
References
References available upon request.
Timeline
Budtender & Retail
High Society & McPhee's and More
07.2023 - Current
Elderly Caregiver
Donna Conley
12.2021 - 10.2022
Babysitter
Self Employed
Associates - Liberal Arts And Sciences
SUNY Adirondack
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