Gabrielle Friley

A General Manager, handles the high-level, day-to-day operations of a company and guides the general strategy to improve the overall business functions. Their duties include managing staffing strategies, overseeing all departments and setting goals for their team based on the company’s strategic plans.

Business operations general managers are responsible for overseeing the day-to-day operations of a company. This includes managing staff, budgets and resources to ensure that the organization runs smoothly and efficiently.

A Shift Lead is responsible for overseeing the daily operations of a team during a designated work shift, ensuring all tasks are completed efficiently, staff members meet performance expectations, and that smooth communication occurs between team members and other departments within the organization.