Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GABRIELLE GABRIEL

MELBOURNE

Summary

Very motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.

Overview

9
9
years of professional experience

Work History

PRODUCT SPECIALIST/RETAIL & LEASE CONSULTANT

COASTAL HYUNDAI
03.2023 - Current
  • Consult client's wants and needs for their next potential vehicle
  • Be able to recommend a perfect fitting product for customer's current lifestyle
  • Teach customers how to use the product for their day to day use
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.

FINANCE MANAGER

AUDI MELBOURNE
10.2021 - 03.2023
  • Signed up to 20 purchase/loan contracts per week, by taking charge of the signatures of the clients and the delivery of the necessary documents
  • Established and maintained bank relations to stay updated with latest programs, rates and specials
  • Increased revenue by selling factory and third party products, and by negotiating with clients
  • Organize client's contracts/paperwork to package and submit to assigned lender while meeting deadlines
  • Inform sales team members with products in order to push for increase in revenue
  • Ensured that contracts in transit (CIT's) did not exceed 7 days from customer signing to be funded by the bank, by establishing a system of daily review of CIT's

AUDI BRAND SPECIALIST

AUDI MELBOURNE
05.2020 - 09.2021
  • Converted leads into sales by using effective communication skills to connect with customers and provide product knowledge
  • Negotiated competitive offers with customers via email and phone
  • Increased sales by utilizing consultative selling techniques that got to the root of the customer's concerns
  • Showcasing the brand by displaying the latest model of cars at various events where the brand was associated with, and educated the public about the brand
  • Negotiated financing/purchasing figures with clients in order to make a car deal
  • Stand out from competitors by cold-calling and sending personalized offers and emails to 30 customers per day resulted in 90% customer satisfaction
  • Taking customers on fun and informative test drives to showcase the brand's features

AUTOMOTIVE SALES ASSOCIATE

HAMER HONDA
10.2018 - 03.2020
  • As a sales associate, I was able to turn new clients into lifetime customers of the company by providing outstanding service
  • Managed CRM's to schedule customer follow-ups and complete a monthly average of 16 sales
  • Increased sales by focusing on closing the sale as well as making the customer feel comfortable
  • Increased sales per customer and reduced sales time by asking questions about customer wants and needs
  • Cold called at least 25 clients per day to increase hot prospects
  • Greet customers and show around the facility therefore they are familiar on where to go when they need service done or purchasing a part

SERVER

JOEY WOODLAND HILLS
04.2017 - 10.2018
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Processed orders and sent to kitchen employees for preparation.
  • Checked guests' identification before serving alcoholic beverages.

BUSSER

JOEY WOODLAND HILLS
06.2016 - 04.2017
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Trained new staff in bussing and cleaning procedures.
  • Reset and cleaned tables quickly to prepare for new customers.

Education

High School Diploma -

El Camino Real Charter High School
Woodland HIlls, CA
01.2018

Skills

  • Customer service
  • High volume dining
  • Food station setup
  • Suggestive selling
  • Menu presentation
  • Relationship management
  • Cash handling
  • Sales strategy development
  • Cold calling
  • Team leadership

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual
Spanish
Professional Working

Timeline

PRODUCT SPECIALIST/RETAIL & LEASE CONSULTANT

COASTAL HYUNDAI
03.2023 - Current

FINANCE MANAGER

AUDI MELBOURNE
10.2021 - 03.2023

AUDI BRAND SPECIALIST

AUDI MELBOURNE
05.2020 - 09.2021

AUTOMOTIVE SALES ASSOCIATE

HAMER HONDA
10.2018 - 03.2020

SERVER

JOEY WOODLAND HILLS
04.2017 - 10.2018

BUSSER

JOEY WOODLAND HILLS
06.2016 - 04.2017

High School Diploma -

El Camino Real Charter High School

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