Gabrielle Galloza
La Jolla,CA
Summary
Adaptable and customer-focused professional with over 8 years of experience in fast-paced environments across hospitality, retail, administration, and creative industries. Proven ability to deliver exceptional service, resolve conflicts calmly, and manage complex tasks with professionalism and care. Skilled in team leadership, digital design, scheduling, and guest communication. Holds an AA in Psychology and brings a strong understanding of human behavior, empathy, and cultural awareness. Passionate about providing safe, welcoming, and memorable experiences for diverse individuals and teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fashion Designer and Artistic Consultant
Mezzo Co.
San Diego, California
10.2023 - Current
- Lead creative development across apparel and collectible character lines.
- Utilize digital design tools and techniques to craft original fashion concepts. Collaborate cross-functionally to align brand identity with market trends.
- Maintain clear communication and strong teamwork in a creative environment.
Host/Manager
Arcade Monsters
Lake Mary, Florida
12.2022 - 08.2023
- Oversaw daily operations in a high-energy entertainment venue.
- Managed scheduling, administrative duties, and customer inquiries.
- Organized private events and ensured exceptional guest experiences.
- Trained and supervised staff, enhancing team performance and morale.
Receptionist
Savannah Court of Maitland
Maitland, Florida
03.2020 - 04.2022
- Handled front desk operations including scheduling, filing, and answering calls.
- Supported elderly residents with compassion and efficiency.
- Managed guest appointments and maintained detailed records.
Sales Clerk/Customer Service Representative
Chico's FAS
Altamonte Springs, Florida
12.2019 - 03.2020
- Delivered personalized fashion consultations and private shopping sessions.
- Assisted with seasonal visual merchandising and store setup.
Sales Clerk
Yankee Candle
Lake Mary, Florida
02.2018 - 11.2019
- Provided expert knowledge on product offerings to enhance customer satisfaction.
- Supported merchandising and maintained an inviting store environment.
Education
Associate of Arts - Clinical Psychology
Seminole State College of Florida
Sanford, FL12-2021
Skills
- Customer Service Excellence
- Office Administration
- Scheduling & Coordination
- Reception & Phone Etiquette
- Event Planning
- Staff Supervision
- Organizational Skills
- Time Management
Certification
- Adobe certified
Timeline
Fashion Designer and Artistic Consultant
Mezzo Co.
10.2023 - Current
Host/Manager
Arcade Monsters
12.2022 - 08.2023
Receptionist
Savannah Court of Maitland
03.2020 - 04.2022
Sales Clerk/Customer Service Representative
Chico's FAS
12.2019 - 03.2020
Sales Clerk
Yankee Candle
02.2018 - 11.2019
Associate of Arts - Clinical Psychology
Seminole State College of Florida