Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Gabrielle Gehouskey

office manager/administrative
Browns Mills,NJ

Summary

Organized Office Manager with over 12 years of noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

  • Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

12
years of professional experience

Work History

Joseph Lukas
Sewell, New Jersey

Office Manager
06.2020 - 02.2021

Job overview

  • Worked closely with clients to establish specifications and designs
  • Answered over 100 customer calls per day via multi-line phone system
  • Schedule client appointments and consultations
  • Increased inventory sales using proper management and display techniques
  • Invoicing

Black Label Salon & Spa
Marlton, New Jersey

Office Manager
02.2015 - 09.2017

Job overview

  • Set up POS system myself when salon first opened
  • Key holder/responsible for opening and closing store
  • Train new desk employees
  • Deliver outstanding customer service
  • Responsible and accountable for money on shift including deposits
  • Answering over 100 calls per day via multi-line phones
  • Established great rapport with clients while booking appointments
  • Increased customer satisfaction by effectively handling client inquiries and complaints
  • Increased sales with extensive service and product knowledge
  • Inventory management
  • Pay bills and keep track of invoices

Parke Lawn
Marlton, New Jersey

Office Manager
02.2009 - 03.2015

Job overview

  • Managed over 50 customer calls per day via multi-line phone system
  • Maintained computer and physical filing systems
  • Invoice clients, manage accounts payable, and bookkeeping
  • Responsible for employee scheduling
  • Supervise and monitor work staff
  • Establish excellent rapport with clientele by effectively handling customer inquiries and complaints
  • Place orders involving office materials as well as business inventory
  • Handle finances, deposits, and payroll
  • Increased number of clientele via creative marketing and advertising strategies

Caryn Max Salon & Spa
Moorestown, New Jersey

Receptionist
09.2010 - 10.2013

Job overview

  • Seamlessly learned POS system thoroughly when business switched from one to another
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered over 150+ calls daily and directed calls accordingly
  • Book client appointments according to needs of clients as well as availability of their desired operator
  • Key holder/responsible for opening and closing store
  • Manage salon in absence of manager
  • Train new desk employees
  • Deliver outstanding, professional customer service
  • Responsible and accountable for money/deposits on shift
  • Established rapport with clients allowing them to put trust in me when handling client inquiries and complaints
  • Extensive service and product knowledge

Education

Rowan University
Glassboro, New Jersey

Some College (No Degree) from Psychology

Camden County College
Blackwood, NJ

Some College (No Degree) from General Education

Cherokee High School
Marlton, NJ

High School Diploma
06.2009

Skills

  • Exceptional verbal and written communication skills
  • Knowledge of various POS systems
  • Skilled in Microsoft Office (Word, Powerpoint, Excel)
  • Knowledge of both Apple and PC products
  • Strong organization, communication, and customer service skills
  • Works extremely well under pressure
  • Exceptional multi-tasking skills
  • Versatile, reliable, dependable
  • Self-motivated and driven
  • Extreme respect and value for honesty, integrity, and creativity
  • Always eager for opportunities to excel
  • Extensive Spanish schooling, but not fluent
  • Team Management
  • Staff Training
  • Office Management
  • Client Correspondence
  • Deposit Collection
  • Office Supplies and Inventory
  • Delegation and Work Assignment
  • Reading Comprehension
  • Leadership and Change Management
  • Administration and Operations
  • Employee Motivation
  • Friendly and Relatable
  • Confidence and Drive
  • Managing Appointments
  • Documentation

Timeline

Office Manager

Joseph Lukas
06.2020 - 02.2021

Office Manager

Black Label Salon & Spa
02.2015 - 09.2017

Receptionist

Caryn Max Salon & Spa
09.2010 - 10.2013

Office Manager

Parke Lawn
02.2009 - 03.2015

Rowan University

Some College (No Degree) from Psychology

Camden County College

Some College (No Degree) from General Education

Cherokee High School

High School Diploma

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Gabrielle Gehouskeyoffice manager/administrative