Summary
Overview
Work History
Education
Skills
References
Timeline
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Gabrielle Gepperth

Louisville,Kentucky

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Louisville, KY
05.2023 - Current
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Checked brewing equipment for proper functionality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Input orders into point of sale system and handled customer payments.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Strong Team Player, With a Commitment to

Panera Bread
Louisville, KY
01.2023 - 08.2023
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Maintained safe food handling practices to prevent germ spread.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Processed customer orders quickly and accurately using computerized point-of-sale systems.
  • Trained new crew members on proper operational procedures.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Worked within a team environment while maintaining positive attitude towards staff members.
  • Served food quickly for positive guest experiences.

Barista

Scooter's Coffeehouse
Louisville, KY
01.2022 - 10.2022
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Input orders into point of sale system and handled customer payments.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Cashier

Home Depot
McHenry, IL
05.2021 - 08.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Counted and balanced cashier drawers.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

Bachelor of Science - Psychology

University of Louisville
Louisville, KY
05-2024

Skills

  • Team Leadership
  • Speedy and Efficient
  • Team Player
  • Exceptional Customer Service
  • Solid Problem Solver
  • Safe Food Handling
  • Professional Demeanor
  • POS System Operation
  • Positive and Professional
  • Menu Memorization
  • Opening and Closing Duties
  • New Hire Training

References

References available upon request.

Timeline

Barista

Starbucks
05.2023 - Current

Strong Team Player, With a Commitment to

Panera Bread
01.2023 - 08.2023

Barista

Scooter's Coffeehouse
01.2022 - 10.2022

Cashier

Home Depot
05.2021 - 08.2021

Bachelor of Science - Psychology

University of Louisville

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Gabrielle Gepperth