Highly motivated and reliable leader with excellent organization skills. Flexible team player who is able to assess, prioritize, and execute or delegate tasks as needed. Able to work efficiently in fast-paced and high-stress environments.
Overview
9
9
years of professional experience
Work History
Instructional Aide
Lassen View Elementary School
Work closely with teachers and staff to assist with instruction and related activities
Assist teachers in preparing and organizing required materials including copying, filing, distributing, and sorting materials needed
Support student learning objectives through personalized and small group assistance
Optometric Assistant
Dr. Theresa Asato, O.D.
06.2022 - Current
Run and verify insurance for billing
Answer phones and schedule appointments
Maintain clean, professional, and organized work environment
Update patients' records as needed
Relay information via phone, fax, email, and mail.
Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Operations Manager
Four Seasons Lawn Care & Maintenance
11.2019 - 12.2023
Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
Implemented strategies to maximize customer satisfaction.
Managed inventory to achieve timely and accurate delivery of goods and services.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reported issues to higher management with great detail.
Tracked, verified, and processed employee timesheets to make sure everyone was paid properly, according to scheduled work, and in timely manner.
Project Liaison
SERRF Expanded Learning Program
01.2016 - 01.2021
Ability to follow instructions with minimal direction
Maintained confidentiality of students and staff
Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
Work without immediate supervision in direct, one on one, and small group settings
Ability to work independently and make decisions within framework of established guidelines.
Sub Facilitated when Facilitator was off campus
Education
Associate of Arts - Language Arts
Shasta College
Redding, CA
05.2016
Skills
Microsoft Office
Motivated & Goal Oriented
Reliable & Punctual
Time Management
Communication
Multitasking
Inventory Management
Workflow Optimization
Incidents management
Customer Service & Retention
Performance monitoring
Staff Management
Timeline
Optometric Assistant
Dr. Theresa Asato, O.D.
06.2022 - Current
Operations Manager
Four Seasons Lawn Care & Maintenance
11.2019 - 12.2023
Project Liaison
SERRF Expanded Learning Program
01.2016 - 01.2021
Instructional Aide
Lassen View Elementary School
Associate of Arts - Language Arts
Shasta College
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