Summary
Overview
Work History
Education
Skills
Timeline
Generic

GABRIELLE GOERKE

Portland,Oregon

Summary

Upbeat, personable waitress with 8+ years experience in front of house operations. Demonstrates active listening, positive language, and effective communication skills. Trained in and knowledgeable about food safety standards, dietary requirements, P.O.S. systems, and other common restaurant machinery. Detail oriented with strong interpersonal communication skills and the ability to learn new tasks quickly. Able to read people well and communicate with colleagues and customers easily. Consistent worker and efficient multi-tasker under stressful environments, committed to customer satisfaction, and an all-around dependable and authentic person in all areas of life.

Overview

7
7
years of professional experience

Work History

Waitress

Kimpton Hotels and Restaurants
12.2021 - 03.2024
  • Greeted new customers, discussed specials, took orders and built immediate positive connections with guests.
  • Shared knowledge of menu items, enabling customers to make confident decisions based on taste preference, interests, and dietary requirements.
  • Displayed enthusiasm and positivity to customers and co-workers, promoting a productive and friendly work environment.
  • Maintained order efficiency, accuracy, and customer satisfaction by means of clear communication with kitchen staff, organizational skills, and the ability to work productively as well as positively in a high-stress environment.
  • Used cash registers and credit card machines to quickly cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Brewing Technician

Bonafide Brewing Company
08.2020 - 12.2021
  • Prepared and built food items according to standardized recipes and directions.
  • Maintained and repaired facility, equipment, and tools to achieve operational readiness, safety, and cleanliness.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment offsite
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment offsite.
  • Calibrated machines to maintain required productivity levels and adhere to quality standards.
  • Broke down, cleaned and sanitized work stations at end of shift.

Waitress

California Pizza Kitchen
12.2016 - 07.2020
  • Welcomed guests, answered customers' questions, recommended items, recorded order information, and helped customers with dietary restrictions and/or allergies obtain safe alternatives.
  • Processed orders and sent to kitchen employees for preparation.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained order efficiency and accuracy through clear communication with staff.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

Hypnosis Motivation Institute

Santa Barbara City College

Santa Barbara High School

Skills

    Friendliness & Personability

    Written & Verbal Communication Skills

    Reliable & Approachable

    Safe Food Handling

    Strong Multitasker

    Team Collaboration

Timeline

Waitress

Kimpton Hotels and Restaurants
12.2021 - 03.2024

Brewing Technician

Bonafide Brewing Company
08.2020 - 12.2021

Waitress

California Pizza Kitchen
12.2016 - 07.2020

Hypnosis Motivation Institute

Santa Barbara City College

Santa Barbara High School

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GABRIELLE GOERKE