Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Gabrielle Green

Columbia,South Carolina

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Admissions Counselor

Columbia College
Columbia, SC
09.2021 - Current
  • Reviewed admissions applications and evaluated student credentials.
  • Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment.
  • Increased interdepartmental relationships within university to improve student success.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Studied and analyzed current topics and delivered effective presentations to groups numbering fifteen people at national and international meetings.
  • Provided design content and instruction for SEP courses and workshops.
  • Motivated diverse and experienced teaching team of twelve employees while demonstrating strong leadership skills.
  • Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Reviewed student files to meet deadlines for completing various graduation requirements.

Sales Manager

Charter Communications
Columbia, SC
07.2018 - 08.2021
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
  • Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
  • Created customer support strategy to increase customer retention.
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Delivered expert support and counsel to independent promotional product distributors focused on boosting sales and gross profits.
  • Targeted new markets and increased sales 42% through proactive sales and negotiation techniques.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.

Behavioral Modification Coach

Richland School District One
Columbia, SC
08.2016 - 06.2018
  • Participated in developing treatment plans and interventions.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Provided interventions to clients to focus on problem-solving, skills training, optimism and encouragement.
  • Led up ten individual sessions per week and five group therapy meetings.
  • Assisted educators in providing ongoing assessment of symptoms and responses to interventions.
  • Provided specific interventions and support to specialty population.
  • Identified issues, analyzed information and provided solutions to problems
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Education

Master of Arts - Education of Individuals in Secondary Special Education Programs

Grand Canyon University
Phoenix, AZ
12.2018

Bachelor of Science - Early Childhood Education

Benedict College
Columbia, SC
05.2016

Skills

  • Verbal and written communication
  • Coaching and mentoring
  • Time management
  • Functional Behavior Assessments
  • Differentiated instruction
  • Group and individual instruction
  • Progress tracking
  • Family advisement
  • Continuous Quality Improvement (CQI)
  • Client Rapport-Building
  • Promotions and Marketing Strategies
  • Operational Efficiency
  • Sales Cycle Management
  • Client Needs Assessment

Affiliations

Alpha Kappa Alpha Sorority Inc.

Timeline

Admissions Counselor

Columbia College
09.2021 - Current

Sales Manager

Charter Communications
07.2018 - 08.2021

Behavioral Modification Coach

Richland School District One
08.2016 - 06.2018

Master of Arts - Education of Individuals in Secondary Special Education Programs

Grand Canyon University

Bachelor of Science - Early Childhood Education

Benedict College

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Gabrielle Green