History of delivering exceptional care to animals in boarding kennel environments. Passionate about promoting health and optimal wellness by organizing top-notch support. Carefully observe animals and coordinate with owners or senior staff to optimize care.
Overview
9
9
years of professional experience
Work History
Veterinary Assistant
Benford South Animal Hospital
Camden, DE
07.2021 - Current
Answered owner animal health questions and advised on best care practices.
Triaged incoming patients to determine treatment needs and urgency of care.
Positioned animals for diagnostic imaging such as x-rays and scans.
Recorded symptoms and documented medical observations to the records
Administered medications to animals in treatment and documented changes in condition.
Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
Cleaned, sterilized and maintained kennels, operating rooms and surgical equipment.
Recorded symptoms and documented medical observations to inform treatment decisions.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Kennel Technician
Benford Animal Hospital
Dover, DE
03.2021 - 06.2021
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
Kept animals clean and free of contaminants to promote optimal health.
Collected animal waste produced on walks and discarded in trash or approved receptacles.
Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Managed facility laundry, cleaning and restocking.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Kennel Assistant
Savannah Animal Hospital
Lewes, DE
12.2017 - 03.2021
Maintained clean and organized boarding areas to promote animal wellbeing.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Kept animals clean and free of contaminants to promote optimal health.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Provided post-operative care, collected specimens, cleaned instruments, and filled prescriptions to assist veterinarians.
Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
Kept cages, kennels, play yards and grooming areas neat and clean.
Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
Completed animal intakes to board animals, labeling all home items and toys properly.
Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
Administered care for animals and reported signs of illness, disease, and injury to veterinarians.
Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
Answered telephones and performed administrative duties to assist receptionist during busy periods.
Boosted animal health for dogs and cats by carrying out optimal feeding and watering schedule.
Monitored kennels for toy safety and removed choking hazards.
Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
Performed grooming activities including baths and trimming nails,
Banquet Server
DoverDowns Casino
Dover , Delaware
01.2015 - 01.2018
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Checked identification to enforce age regulations for alcoholic beverages.
Maintained event cleanliness during service by promptly clearing dishes after each course.
Guided arriving guests to tables, took drink orders and relayed information to bartenders.
Delivered catered food and supplies to facility for on-time set-up.
Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Fostered enjoyable event atmosphere through friendly guest interactions
Monitored dietary restrictions and served guests with special needs.
Prepared serving and appetizer trays and set tables for events with up to 50+ attendees.
Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
Cleared dishes and glassware quickly following each course.
Provided friendly, courteous service to create memorable moments for guests.
Education
Associate of Science - Vet Assisting
Med Cert
04.2027
Skills
Brushing and grooming
Exercising and playing
Animal care
Nutritious Feeding
Scheduling
Bathing
Patient Care
Cleaning
Timeline
Veterinary Assistant
Benford South Animal Hospital
07.2021 - Current
Kennel Technician
Benford Animal Hospital
03.2021 - 06.2021
Kennel Assistant
Savannah Animal Hospital
12.2017 - 03.2021
Banquet Server
DoverDowns Casino
01.2015 - 01.2018
Associate of Science - Vet Assisting
Med Cert
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