Gabrielle Greeno
Long Beach,CA
Summary
Customer-focused hospitality professional with over 10 years of experience delivering calm, attentive service in fast-paced, high-pressure environments. Known for clear communication, teamwork, and the ability to anticipate guest needs while maintaining safety, organization, and attention to detail. Experienced in high-volume service, special events, and leadership roles, with a strong passion for creating positive, memorable experiences.
Overview
13
13
years of professional experience
Work History
Server/ Bartender/ Expo/ Host/ Busser
The Auld Dubliner
01.2022 - Current
- Adapt quickly between multiple roles in a small, fast-paced team environment
- Support seamless operations during high-volume shifts and large business buyouts
- Communicate clearly with kitchen and front-of-house staff to ensure accurate, timely service
- Maintain a positive attitude and strong attention to detail during busy service periods
Server/ Bartender/ Banquet Lead
The Boathouse on the Bay
10.2019 - Current
- Provide attentive, professional service to guests in a high-volume waterfront restaurant while maintaining a calm and welcoming presence
- Recommend food and beverage pairings to enhance the guest experience and increase sales
- Prepare craft cocktails while maintaining an organized, safety-conscious bar environment
- Serve as primary point of contact for private events, coordinating directly with hosts to ensure expectations are met
- Lead and support staff during banquets and special events, ensuring smooth service and clear communication
- Assist with onboarding and training new employees, preparing them for high-pressure service and events
Server
Outback Steakhouse
09.2015 - 10.2019
- Delivered consistent, friendly service in a fast-paced, high-volume restaurant environment
- Took accurate orders, anticipated guest needs, and ensured timely delivery of food and beverages
- Represented the restaurant at off-site events, including large-scale public events, providing professional service outside the traditional restaurant setting
- Built rapport with guests to create positive experiences and repeat business
Server/ / Fry/ Head Cook/ Off-site Coordinator
Parchies
07.2013 - 07.2015
- Gained hands-on experience across front- and back-of-house operations
- Prepared food to quality and safety standards while supporting efficient kitchen flow
- Coordinated off-site events, including large-scale events requiring organization, teamwork, and attention to detail
- Demonstrated flexibility and reliability by stepping into leadership and support roles as needed
Education
No Degree - Business
Cape Fear Community College
Wilmington, North Carolina, NC09-2013
High School Diploma -
Jack Britt
Fayetteville, NC06-2013
Skills
- Exceptional Customer Service
- Clear & Calm Communication
- Conflict Resolution & Problem Solving
- Attention to Detail
- Multitasking in High-Pressure Environments
- Team Collaboration
- Safety & Compliance Awareness
- Beverage & Food Knowledge
- Organization & Time Management
Timeline
Server/ Bartender/ Expo/ Host/ Busser
The Auld Dubliner
01.2022 - Current
Server/ Bartender/ Banquet Lead
The Boathouse on the Bay
10.2019 - Current
Server
Outback Steakhouse
09.2015 - 10.2019
Server/ / Fry/ Head Cook/ Off-site Coordinator
Parchies
07.2013 - 07.2015
No Degree - Business
Cape Fear Community College
High School Diploma -
Jack Britt