Handled high-stress situations, resolved customer concerns promptly and professionally.
Answered to-go order phone calls, conveying menu options and food restriction options.
Collaborated with kitchen staff to package to-go orders and prepare food for tables dining in safely and quickly.
Operated cash register to accept cash, debit and credit card payments from customers in and out of house.
Flexible and resourceful worker who was put into different positions as needed by management (to-go orders, server support, server, host).
Babysitter
Family Members
12.2021 - Current
Created nutritious and appropriate meals and snacks that focused on the childs needs and likes as well.
Communicated positively with children and guardians to ensure satisfaction for both.
Reassured children when upset providing emotional support and stability.
Maintained a clean and organized environment to ensure the well-being of children under care.
Implemented consistent routines for naptime, playtime, bottle times, and other daily tasks to create stability within the home environment for the children in my care.
Home Remodeler
Local Business
05.2024 - Current
Performed skilled plumbing, electrical, and HVAC work as needed for home remodeling services.
Enhanced efficiency by completing home remodeling projects within budget and on time.
Fostered positive client relationships through clear and consistent communication throughout project lifecycle.
Continuously expanded knowledge of current and emerging construction techniques, materials, and best practices.
Provided a strong work ethic and dedication to complete rigorous solo and group tasks.
Supervisor
UC Intramural's
08.2023 - 05.2024
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Became CPR/AED certified to ensure I had the abilities to perform them should the work place require it.
Server
European's Best (Local Family Owned Business)
05.2021 - 08.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs and specific orders.
Worked with management to bake, package, sell, and stock bakery according to food contamination guidelines.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Science - Nutrition And Dietetics
University of Cincinnati
Cincinnati, OH
05.2026
High School Diploma -
Strongsville High School
Strongsville, OH
05.2023
Skills
Punctual and dependable
Teamwork and collaboration
Strong Work Ethic
Organizational skills
Active listening
Effective communication
Knowledgeable
Volunteer Experiences
Southwest General Main Campus Transport and Information Services Volunteer
Cleveland, OH (August 2022- Present)
Worked with other volunteers to perform auxiliary transportation for patients, laboratory samples, paper documents, and more to appropriate or needed areas of the hospital.
Provided assistance for hospital guests with available information about patients, departments of the hospital, and other questions or concerns.
Answered phone calls from departments and people looking for information or to be transferred to other people/departments.
Collaborated with my supervisor to ensure tasks were completed and customer and patient satisfaction was achieved.
Local Food Pantry's and Kitchens
Cleveland, OH (January 2021-Present)
Worked with other volunteers to prepare, package, sort and distribute food and necessary hygiene items to those in need.
Assisted management with ordering and stocking food shelves, cleaning place of business, and providing support and service for those who require it.
Assisted with specific Holiday meals and high-volume days such as Thanksgiving, Christmas, and Fish Fry's.
Timeline
Home Remodeler
Local Business
05.2024 - Current
Supervisor
UC Intramural's
08.2023 - 05.2024
To Go Specialist/Server Support Specialist
Outback Steakhouse Restaurant
12.2022 - Current
Babysitter
Family Members
12.2021 - Current
Server
European's Best (Local Family Owned Business)
05.2021 - 08.2023
Bachelor of Science - Nutrition And Dietetics
University of Cincinnati
High School Diploma -
Strongsville High School
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