Detail-oriented professional with experience in housekeeping and retail. Skilled in problem solving and time management, ensuring efficient operations while delivering exceptional customer service. Ready to contribute to a positive guest experience.
Overview
4
4
years of professional experience
Work History
housekeeper
Motel 6 Hotel
Oroville
09.2019 - 10.2021
Cleaned guest rooms and common areas to maintain high standards of cleanliness.
Organized cleaning supplies and equipment for efficient daily operations.
Assisted in laundry services by washing, folding, and distributing linens.
Reported maintenance issues promptly to ensure guest comfort and safety.
Followed safety protocols for chemical use and equipment handling consistently.
Provided friendly customer service by addressing guest inquiries and requests.
Trained new staff on cleaning procedures and safety practices effectively.
Maintained inventory of cleaning supplies to support operational needs efficiently.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Changed bed linens and towels, tidied up rooms.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Used cleaning chemicals following proper guidelines.
Emptied trash receptacles throughout the property.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Interacted pleasantly with clients and guests when performing daily duties.
Cleaned building floors by sweeping, mopping and scrubbing.
Maintained and organized cleaning supplies stock.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Disinfected telephones, light switches and other frequently touched objects.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
merchandise and stocking associate
Walmart
Chico
11.2019 - 01.2020
Received and organized incoming merchandise on shelves and storage areas.
Maintained cleanliness and orderliness of workspaces throughout the store.
Assisted customers by locating products and providing product information.
Operated equipment such as pallet jacks and hand trucks safely and efficiently.
Collaborated with team members to ensure timely restocking of shelves.
Inspected products for damages and reported issues to management promptly.
Followed safety protocols to minimize risks during stocking operations.
Arranged product on shelves following merchandising guidelines.
Assisted customers in locating products on the shelf or in the backroom.
Cashier
Wendy's
Oroville
09.2017 - 08.2019
Processed customer transactions accurately and efficiently at checkout.
Assisted customers with product inquiries and provided excellent service.
Maintained a clean and organized workspace to enhance customer experience.
Managed cash register, including handling cash and credit card payments.
Collaborated with team members to ensure smooth store operations.
Monitored inventory levels and reported shortages to management promptly.
Performed other duties as assigned by management.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Trained new team members in cash register operation, stock procedures, and customer services.