Knowledgeable administrative professional with expertise in medical records management, coding and data entry. Proven ability to review and document clinical data, ensuring accuracy and compliance. Well-versed in ICD-10, CPT and HCPCS coding systems. Highly knowledgeable Data Analysis with wealth of healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Laboratory Manager
Hale County
Greensboro, United States
11.2022 - Current
Maintained compliance with all regulatory requirements by staying informed on changes in standards and implementing necessary adjustments to laboratory procedures.
Coordinated with external vendors for timely maintenance and repair of laboratory equipment, minimizing downtime due to malfunctions or breakdowns.
Trained and mentored junior staff, fostering an collaborative environment that promoted professional growth and development.
Evaluated new technologies as potential additions to the laboratory, staying current with industry trends and advancements.
Managed laboratory inventory effectively by implementing an organized system for tracking reagents, consumables, and equipment.
Reduced turnaround times for test results with efficient scheduling of personnel and resources.
Ensured accurate test results with meticulous quality control procedures and regular calibration of instruments.
Served as a key member of the laboratory management team, contributing insights and expertise to strategic planning efforts.
Kept laboratory in compliance with applicable guidelines and laws.
Set and oversaw quality assurance guidelines for laboratory work.
Managed operational documents and produced reports detailing activities.
Conveyed technical information in easily understood terms for non-technical individuals.
Investigated, compiled and modeled information for detailed project proposals.
Developed and implemented plans and protocols for ongoing research, special projects and testing protocols.
Trained and mentored junior staff, fostering a collaborative environment that promoted professional growth and development.
Continuously updated technical skills through specialized training programs focused on emerging methodologies relevant to current scientific advancements.
Generated detailed reports on experimental findings, contributing valuable insights to ongoing research projects in the field.
Maintained a safe working environment through strict adherence to safety protocols, routine inspections, and continuous education on best practices.
Implemented innovative solutions for reducing waste generation in the lab while maintaining high levels of safety and accuracy.
Improved laboratory efficiency by streamlining processes and implementing new technologies.
LabCorp
LabCorp
Birmingham
03.2021 - 10.2022
Serology DiaSorin Machines
QC and reagent handler, 2800 or more specimens a day
8 machine operator.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Worked flexible hours across night, weekend, and holiday shifts.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Paid attention to detail while completing assignments.
Learned and adapted quickly to new technology and software applications.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Bibb Medical Center
Bibb Medical Center
Centreville
02.2020 - 03.2021
Daily Patient Charges
Generalist/Phlebotomy: Blood bank, Chemistry
Serology, Urinalysis
Microscopic, QC and Reagent Handlers
Send offs
Collaborated with medical staff to ensure accurate record-keeping, contributing to improved patient care.
Assisted with the implementation of a new electronic health records system, leading to more organized and accessible patient information.
Developed training materials for new hires on office policies and procedures which led to increased efficiency among the team members.
Managed high call volume efficiently, directing calls to appropriate departments and minimizing hold times for patients.
Supported clinical staff by preparing exam rooms, stocking supplies, and assisting with minor procedures when needed.
Brookwood Baptist
Brookwood Baptist
Birmingham
02.2020 - 03.2021
Microbiology: Creating agar plates
Cleaning out incubator
Putting in orders
Kit testing.
DCH Medical Regional Center
DCH Medical Regional Center
02.2019 - Current
Working over night by myself
Type and Screens, Crossmatch, Identification Panels, Antigen Typing Donor/Patient, QC on Ortho Vision, Gel Cards and Tube
Rhogam Screens, Kbs's, Eltuions
Dropping breast tissues for cytology
Getting plates ready for Micro
Receive and send out blood
Request Blood products from our supplier
Sending out specimens for American Red Cross
Talking with the Pathologist on issues and how to resolve them
Chemistry machines, Special Chemistry, Immunology test (RPR, HCG, HIV etc.), Hematology, Urinalysis.
Vaughan Medical Center
Vaughan Medical Center
Selma, AL
05.2018 - 09.2018
Medical Laboratory Technics; Microbiology/ Blood Bank/ Phlebotomy
UAB hospital Pharmacy Technician
UAB hospital
Birmingham, AL
08.2015 - 01.2016
Worked two floors in the ICU unit
Each day we made our rounds to each patient to make sure IV bags were filled and not expired
Loading up the medicine machine for patients and nurses
Helping with Codes; Helping pharmacists with orders from doctors and nurses.
CVS Pharmacy Technician
CVS
Montgomery, AL
11.2014 - 06.2015
Pharmacy techs collaborate with pharmacists to ensure customers receive quality care and meet all health and safety standards and protocols
Specific job duties include sorting pills, creating labels, reviewing medication side effects, greeting customers, and ringing up purchases
Some CVS locations also contain drive-thru windows, which pharmacy technicians often operate.
CVS Pharmacy Technician
CVS
Greenville, SC
08.2012 - 11.2014
Pharmacy techs collaborate with pharmacists to ensure customers receive quality care and meet all health and safety standards and protocols
Specific job duties include sorting pills, creating labels, reviewing medication side effects, greeting customers, and ringing up purchases
Some CVS locations also contain drive-thru windows, which pharmacy technicians often operate.
Score Keeper
City of Selma Recreational Department
Selma, AL
04.2010 - 07.2010
Maintained and kept control of baseball and softball field play games with batting order, points scored and outs
Being able to communicate with Head Umpire
Memorized and explained rules of the game.
Sales Associate
Shoe Palace
Selma, AL
05.2009 - 08.2009
Opened and closed store, Stocked inventory through data entry, helped customers with purchases, used cash register for customer purchases, and made daily deposits.
Receptionist
KRUPP Oil
Birmingham, AL
05.2006 - 08.2008
Answered phones, directed phone calls to their prospective destinations, took messages for various employees, typed letters, made folders for vendor information, ran errands.
Education
Master of Science - Information System
South University
Savannah, GA
11.2025
Bachelor of Science - Healthcare Management
South University
Savannah, GA
10.2024
Associate of Science - Medical Laboratory Technology
Fortis College Institute
Birmingham, AL
11.2018
Associate of Applied Science -
Wallace Community College
Selma, AL
05.2012
High School Diploma -
Selma High Early College
Selma, AL
05.2010
Skills
Proficiency in Word, Excel, and PowerPoint
Speak a little Spanish
Skilled Laboratory Lab Technician
Laboratory Management
Analytical Instrumentation
Lab equipment maintenance
Employee Supervision
Biological Specimen Processing
Data Management
Quality controls
Equipment management
Laboratory work competency
Analytical chemistry
Data Interpretation
Assay development
Research coordination
Procedure Monitoring
Problem-Solving
Teamwork and Collaboration
Multitasking
Problem-solving abilities
Organizational Skills
Team Leadership
Time management abilities
Self Motivation
Adaptability and Flexibility
Effective Communication
Project monitoring
Critical Thinking
Problem-solving aptitude
Reliability
Professionalism
Scientific Writing
Data Collection
Analytical Thinking
Analytical Skills
Risk Assessment
Quality Control
Staff Training
Interpersonal Communication
Data Analysis
Project Management
Logistics Management
Database Management
Program Development
Budget Administration
SQL Databases
Machine Learning
Natural Language Processing
Performance Data Synthesis
[Software] expertise
Certification
Certified DiaSorin Technical Support Technician
Accomplishments
National Honor Society
Graduated from high school with honors and an advanced diploma.
Graduated from high school with college classes that classified me as an entering Sophomore instead of a freshman.
Certified Pharmacy Technician
Graduated from Technical Schooling with honors with a Medical Laboratory Technology degree.
Timeline
Assistant Laboratory Manager
Hale County
11.2022 - Current
LabCorp
LabCorp
03.2021 - 10.2022
Bibb Medical Center
Bibb Medical Center
02.2020 - 03.2021
Brookwood Baptist
Brookwood Baptist
02.2020 - 03.2021
DCH Medical Regional Center
DCH Medical Regional Center
02.2019 - Current
Lab Corp
Lab Corp
09.2018 - 11.2018
Vaughan Medical Center
Vaughan Medical Center
05.2018 - 09.2018
UAB hospital Pharmacy Technician
UAB hospital
08.2015 - 01.2016
CVS Pharmacy Technician
CVS
11.2014 - 06.2015
CVS Pharmacy Technician
CVS
08.2012 - 11.2014
Score Keeper
City of Selma Recreational Department
04.2010 - 07.2010
Sales Associate
Shoe Palace
05.2009 - 08.2009
Receptionist
KRUPP Oil
05.2006 - 08.2008
Master of Science - Information System
South University
Bachelor of Science - Healthcare Management
South University
Associate of Science - Medical Laboratory Technology