Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle harrison

The Bronx,NY

Summary

Friendly,efficient and detailed-oriented food and beverage professional with many years of combined experience in waitressing and bartending.skilled in high volume environments,pos system,customer service and drink prepartion.Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.known for creating a welcoming atmosphere for guest and great upselling ability.

Overview

17
17
years of professional experience

Work History

Home Health Aide

Preferred Health Care
01.2023 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.

Personal Assistant to High Profile Client

Provided Confidential Service Under a Nda
02.2018 - 03.2020
  • Manage complex and dynamic calendars,ensuring seamless coordination between professional and personal obligations
  • Serve as a gatekeeper,screening communications and handling confidential correspondence with discretion
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.

Waitress/Bartender

Cheetahs Gentleman's Club
01.2015 - 05.2017
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly address any concerns
  • prepare classic and custom cocktails in a fast paced bar environment
  • Checked guests' identification before serving alcoholic beverages.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Waitress

Sapphire Gentlemen's Club
01.2011 - 04.2015
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Increased sales significantly by upselling higher-end products to customers.

Server

Hooters Restaurant
06.2008 - 01.2011
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Education

Associate of Arts - Theater Arts

Borough of Manhattan Community College
New York, NY
01-2008

Health

Dewitt Clinton Highschool
The Bronx, NY
06-2005

Skills

  • Conflict resolution and problem solving
  • Organization and time management skills
  • Mixology and drink preparation
  • Food and wine pairing knowledge
  • Pos system
  • Customer service excellence
  • Upselling technique
  • Multitasking in fast paced settings
  • Team collaboration and communication
  • Patient care
  • Meal preparation
  • Strong communication and patience
  • Empathy and compassion

Timeline

Home Health Aide

Preferred Health Care
01.2023 - Current

Personal Assistant to High Profile Client

Provided Confidential Service Under a Nda
02.2018 - 03.2020

Waitress/Bartender

Cheetahs Gentleman's Club
01.2015 - 05.2017

Waitress

Sapphire Gentlemen's Club
01.2011 - 04.2015

Server

Hooters Restaurant
06.2008 - 01.2011

Associate of Arts - Theater Arts

Borough of Manhattan Community College

Health

Dewitt Clinton Highschool

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