Gabrielle Hartz
Berea,KY
Summary
Analytical professional with robust background in research and data analysis. Proven track record of delivering comprehensive research reports. Known for collaborative teamwork and adaptability in dynamic environments, leveraging critical thinking and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Senior Research Analyst
Kentucky Consular Center
11.2024 - Current
- Evaluate data sets and interpret the relevance of data gathered including numerical statistics, legal documents, open-source material with regard to case assignment.
- Train Research Analysts until proficiency is reached.
- Monitor and evaluate daily progress to help meet production and quality goals to ensure timely deliverables
- Conduct and provide feedback pertaining to internal quality audits
Mid-Level Research Analyst
Kentucky Consular Center
01.2020 - 11.2024
- Make use of various validation systems to confirm information supplied in the visa application and supporting documents
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Collaborated with cross-functional teams to generate relevant insights from diverse datasets.
- Analyzed large volume of data to identify patterns, trends and correlations.
- Created and maintained database to store research data.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
Front Desk Clerk
Laurel Lake Camping Resort
05.2019 - 12.2019
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
Pre-Trial Specialist Intern
Federal Probation
01.2019 - 05.2019
Lifeguard/Pool Clerk
Cumberland Falls State Resort Park
05.2017 - 08.2018
- Enforced guest adherence to facility rules and regulations
- Provided information, assistance, and customer service to guests regarding safety, issue/resolution
Lifeguard
Kentucky Splash Waterpark & Campground
05.2014 - 08.2016
Education
Bachelor of Science - Criminal Justice
Eastern Kentucky University
Richmond, Kentucky12.2019
Skills
- Strong analytical skills
- Strength in research
- Microsoft Excel
- Data analytics
- Qualitative research
- High attention to detail
Security Clearance
Secret
Timeline
Senior Research Analyst
Kentucky Consular Center
11.2024 - Current
Mid-Level Research Analyst
Kentucky Consular Center
01.2020 - 11.2024
Front Desk Clerk
Laurel Lake Camping Resort
05.2019 - 12.2019
Pre-Trial Specialist Intern
Federal Probation
01.2019 - 05.2019
Lifeguard/Pool Clerk
Cumberland Falls State Resort Park
05.2017 - 08.2018
Lifeguard
Kentucky Splash Waterpark & Campground
05.2014 - 08.2016
Bachelor of Science - Criminal Justice
Eastern Kentucky University
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