Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Gabrielle Hatton

Wesley Chapel,FL

Summary

Dynamic and results-driven professional with extensive experience at Starbucks, excelling in training and mentoring staff. Proven ability to enhance customer satisfaction and streamline operations through effective communication and complex problem-solving. Recognized for increasing team productivity and maintaining high-quality service standards in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Supervisor/Barista Trainer

Starbucks
05.2011 - Current
  • Assisted team in daily operations, ensuring adherence to safety protocols and quality standards.
  • Supported supervisors in training new staff on equipment use and operational procedures.
  • Conducted inventory checks to maintain accurate stock levels and prevent shortages.
  • Collaborated with team members to streamline workflows and enhance efficiency of tasks.
  • Maintained cleanliness and organization of work areas, promoting a safe environment for all employees.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Team Member/Deli Clerk

Target
10.2006 - 04.2011
  • Collaborated with team to ensure efficient operations and high-quality customer service.
  • Trained new staff on operational procedures and safety protocols, enhancing team performance.
  • Streamlined inventory management processes, improving stock accuracy and availability.
  • Assisted in resolving customer inquiries, ensuring satisfaction and promoting repeat business.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

High School Diploma -

Palm Beach Central High School
Wellington, FL

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Creativity
  • Complex Problem-solving
  • Task delegation
  • Multitasking Abilities
  • Effective communication

Accomplishments

  • Created and ran a successful Etsy shop for ten years creating custom art pieces and cosplay pieces/hairstyles for clients.

Interests

I enjoy spending time with pets and animals in my downtime, and I look forward to continuing my career and education in order to work with them at the center of my life I'm passionate about my future goals and I'm always looking for ways to improve in my daily life as well as work life

Timeline

Supervisor/Barista Trainer

Starbucks
05.2011 - Current

Team Member/Deli Clerk

Target
10.2006 - 04.2011

High School Diploma -

Palm Beach Central High School