Hi, I’m
Gabrielle Hayles
Fort Lauderdale,FL
Summary
Forward-thinking and motivated employee eager to apply time management and organizational skills in various environments. Along with proven history of leadership in well rounded job experiences for planning and problem solving. Adept collaboration with Leadership skills to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
7
years of professional experience
Work History
Wild Fork FoodsSunrise, Florida
Assistant Manger
12.2022 - Current
Job overview
- Reduced inventory costs by X% through efficient inventory management and ordering processes
- Developed and implemented a system for tracking and analyzing customer data, resulting in targeted marketing campaigns and improved customer service
- Managed a team of X employees, setting goals and delegating tasks to ensure that deadlines were met
- Developed and monitored KPIs to ensure that goals and objectives were met on time and within budget
Wingstop Inc.Plantation, Florida
General Manager
01.2018 - 07.2021
Job overview
- Remained professional and discreet when handling sensitive or private financial matters.
- Demonstrated an ability to multi-task and prioritize tasks in a fast-paced environment
- Negotiated contracts with vendors to reduce costs and ensure quality of services
- Developed and monitored budgets to ensure financial targets were met and cost-saving measures were implemented
Global ReponseMargate, FL
Customer Service Representative
11.2016 - 12.2017
Job overview
- Handled high-volume of customer inquiries in a professional and timely manner, resulting in a X% increase in customer satisfaction ratings
- Used customer relationship management (CRM) systems to accurately track and manage customer data
- Analyzed customer service data to identify trends and suggest improvements to customer service processes
- Processed customer orders and returns, ensuring customer satisfaction and timely delivery
Education
McFatter Technical CollegeDavie, FL
QuickBooks Certification from Accounting And Finance
06-2024
University Overview
- Certified in Microsoft Word
- Certified in Microsoft Excel
- Certified in Microsoft PowerPoint
- Certified in Outlook/Teams
- Certified in Systems, Applications & Products in Data Processing
- Graduated with High Honors.
- Graduated with 3.6 GPA
- Member of DECA club
Plantation High SchoolSunrise
High School Diploma
06-2017
Skills
- Effective Time Management
- Ability to Multitask
- Communications Skills
- Operations Management
- Cost Reduction
- Sales Reporting
- Microsoft Office expertise
- Customer Relationship Management (CRM)
- Budgeting and finance
- Microsoft Word expertise
- Computer Skills
- SAP Software Proficiency
- PowerPoint expertise
- Outlook expertise
Timeline
Assistant Manger
Wild Fork Foods
12.2022 - Current
General Manager
Wingstop Inc.
01.2018 - 07.2021
Customer Service Representative
Global Reponse
11.2016 - 12.2017
McFatter Technical College
QuickBooks Certification from Accounting And Finance
Plantation High School
High School Diploma
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