Gabrielle Haynes
Medford,MA
Summary
Resourceful Experience Coordinator recognized for exceptional productivity and efficient task management. Specialized in project management and event coordination, driving successful outcomes through strong communication, problem-solving abilities, and effective leadership. Proven track record of optimizing workflows to enhance team performance. Aiming to leverage expertise in a dynamic environment that values innovation and collaboration.
Overview
18
18
years of professional experience
Work History
Employee Experience Coordinator
Electric Hydrogen
Natick, MA
07.2022 - 10.2025
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with company policies and procedures related to project management activities.
- Delegated work to staff, setting priorities and goals.
- Interpreted and explained work procedures and policies to brief staff.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Monitored inventory levels and ordered additional supplies as needed.
- Guided employees in handling difficult or complex problems.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Organized team events to promote a positive work environment.
- Maintained calendars of upcoming events, meetings and deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
Security Officer
Securitas Security Services USA
Cambridge, MA
06.2008 - 06.2022
- Delivered accurate verbal and written reports to company personnel.
- Assisted in the development and implementation of security policies and procedures.
- Guarded restricted areas to prevent unauthorized entry.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Maintained high levels of alertness throughout shifts.
- Enforced access control measures in accordance with established procedures.
- Searched individuals and baggage for weapons and other prohibited items.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Conducting bag searches manually to identify prohibited items and contraband for Harvard Commencements, and investigating any suspicious persons or vehicles on the premises, contacting the appropriate authorities if necessary.
- Provided friendly and professional assistance to employees, visitors and customers.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Sales Assistant
PUMA
Leesburg, VA
06.2007 - 08.2008
- Replenished merchandise on shelves as needed throughout the day.
- Placed special orders or called other stores to find desired items.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Answered store and merchandise questions and led customers to wanted items.
- Managed cash register transactions accurately and efficiently.
- Handled returns and exchanges according to company policies.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained cleanliness of the sales floor area at all times.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Fostered relationships with customers to expand customer base and retain business.
- Answered customer inquiries regarding product features, pricing, and availability.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Answered incoming telephone calls to provide store, products and services information.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
Sales Associate
J Crew Customer Service And Distribution Center
Leesburg, VA
06.2007 - 06.2008
- Worked with fellow sales team members to achieve group targets.
- Organized stockroom shelves according to size, color or style.
- Maintained records related to sales for store management.
- Engaged customers in friendly, professional dialogue to determine needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Handled returns and exchanges according to company policies.
Education
High School Diploma -
Stonebridge High School
Ashburn, VA2007
Skills
- Recordkeeping
- Adaptability and flexibility
- Work Planning and Prioritization
- Information collection
- Administrative oversight
- Discretion and confidentiality
- Conflict resolution
- Schedule coordination
- Event coordination
- Scheduling expertise
- Customer service
- Scheduling and calendar management
- Strategic planning
- Staff supervision
- Time management
- Point of contact
- Clear communication
- Attention to detail
- MS office
- Vendor coordination
- Team collaboration
Education
Ashburn, VA
References
References available upon request.
Timeline
Employee Experience Coordinator
Electric Hydrogen
07.2022 - 10.2025
Security Officer
Securitas Security Services USA
06.2008 - 06.2022
Sales Assistant
PUMA
06.2007 - 08.2008
Sales Associate
J Crew Customer Service And Distribution Center
06.2007 - 06.2008
High School Diploma -
Stonebridge High School
Similar Profiles
Kelly BolenKelly Bolen
HR/Recruiting Coordinator at Electric HydrogenHR/Recruiting Coordinator at Electric Hydrogen
Siyar RasooliSiyar Rasooli
Senior Engineering Technician Power System at Electric HydrogenSenior Engineering Technician Power System at Electric Hydrogen
Aondover ItyokumbulAondover Ityokumbul
Head of Supply Chain and Sourcing at John Cockerill HydrogenHead of Supply Chain and Sourcing at John Cockerill Hydrogen