Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Hewson

Fort Worth,TX

Summary

Diligent leasing specialist with comprehensive background in property leasing and tenant relations. Successfully facilitated lease agreements, contributing to high occupancy rates and tenant satisfaction. Demonstrated proficiency in communication and negotiation skills. Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.

Overview

9
9
years of professional experience

Work History

Leasing Agent

Steward and Helm
05.2025 - Current

Collected monthly rent payments and other fees, always properly recording, and processing money.

• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.

• Developed strong relationships with potential tenants through personalized tours, providing detailed information about available units, amenities, and community features. • Conducted regular property inspections to identify potential maintenance issues and address concerns before they escalated into costly problems.

• Assisted residents in understanding their rental contracts, handling disputes professionally while mediating fair resolutions between parties involved.

Leasing Consultant

Landmark Management
06.2023 - 04.2025

Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.

• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

• Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.

• Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.

• Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.

• Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.

• Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.

Assistant Project Manager

Cethron Property Management
07.2022 - 06.2023
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
  • Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
  • Planned, monitored and analyzed project costs to meet financial goals.
  • Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
  • Supported timely project delivery by proactively identifying risks and developing mitigation plans.
  • Monitored and tracked project metrics and collected data to share with project members.

Leasing Manager

FM Short Management
08.2021 - 07.2022
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.

Leasing Agent

Tipton Group
10.2019 - 06.2021
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
  • Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
  • Explained terms of lease and amounts to be paid to tenants.
  • Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
  • Collaborated with maintenance teams to address property upkeep, enhancing overall appearance and functionality of units.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
  • Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Developed strong relationships with potential tenants through personalized tours, providing detailed information about available units, amenities, and community features.
  • Conducted regular property inspections to identify potential maintenance issues and address concerns before they escalated into costly problems.
  • Assisted residents in understanding their rental contracts, handling disputes professionally while mediating fair resolutions between parties involved.

Leasing Agent

Quality Estates
01.2017 - 08.2018
  • Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.

• Collected monthly rent payments and other fees, always properly recording, and processing money.

• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.

• Developed strong relationships with potential tenants through personalized tours, providing detailed information about available units, amenities, and community features.

• Conducted regular property inspections to identify potential maintenance issues and address concerns before they escalated into costly problems.

• Assisted residents in understanding their rental contracts, handling disputes professionally while mediating fair resolutions between parties involved.

Education

High School Diploma -

Crowley High School
Crowley, TX

Skills

  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • Lease agreements
  • Leasing and sales
  • Phone and email etiquette
  • Sales techniques
  • Property tours
  • Goal oriented
  • Teamwork orientation
  • Property management
  • Creative problem solving
  • Goal-oriented mindset
  • Issue escalation
  • Creative and adaptable
  • File management
  • Team collaboration

Timeline

Leasing Agent

Steward and Helm
05.2025 - Current

Leasing Consultant

Landmark Management
06.2023 - 04.2025

Assistant Project Manager

Cethron Property Management
07.2022 - 06.2023

Leasing Manager

FM Short Management
08.2021 - 07.2022

Leasing Agent

Tipton Group
10.2019 - 06.2021

Leasing Agent

Quality Estates
01.2017 - 08.2018

High School Diploma -

Crowley High School