GABRIELLE HUNTER
Mobile,USA
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
8
8
years of professional experience
Work History
Patient Access Representative
Infirmaryhealth
10.2024 - Current
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Provided excellent customer service to patients and medical staff.
- Trained new staff on filing, phone etiquette and other office duties.
- Followed document protocols to safeguard confidentiality of patient records.
- Greeted and assisted patients with check-in procedures.
TEACHER/OFFICE ASSISTANT
RAINBOW CHILDCARE
01.2018 - 07.2024
- Provide supervisory assistance when needed or in the absence of the Director
- Implement curriculum along with activities, special events and field trips to enhance learning and development of children
- Maintain effective interpersonal relationships with parents and children
- Prepare daily, weekly, monthly, and quarterly documents for reports regarding compliance
- Assist in the management of the P&L reports as well as accounts receivables and payables
- Assist in maintaining employee as well as student's confidential records
SALES ASSOCIATE
JENEDIKS
02.2017 - 12.2017
- Greet customers and provide excellent customer service
- Operate cash register and handle cash transactions accurately
- Assist customers in finding and selecting products
- Maintain knowledge of current promotions, sales, and discounts
- Stock shelves and ensure products are properly displayed
- Assist with inventory management and sales floor organization
Education
Bachelor of Science - Psychology
ALABAMA STATE UNIVERSITY
Montgomery, Alabama05-2026
Skills
- Registration management
- Patient identity verification
- Cash drawer balancing
- Conflict resolution
- Program development
- Parental participation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Contract WorkFull TimeWork Location
RemoteOn-SiteHybridTimeline
Patient Access Representative
Infirmaryhealth
10.2024 - Current
TEACHER/OFFICE ASSISTANT
RAINBOW CHILDCARE
01.2018 - 07.2024
SALES ASSOCIATE
JENEDIKS
02.2017 - 12.2017
Bachelor of Science - Psychology
ALABAMA STATE UNIVERSITY
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