Adept at enhancing healthcare delivery, I leveraged HIPAA compliance and patient relationship-building skills at Wellstar Douglas Hospital, ensuring dignified personal care, and accurate health monitoring. With a proven track record in workflow optimization and maintaining high accuracy in medication dispensing at CVS Pharmacy, I consistently improve patient care quality and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Wellstar Douglas Hospital
Douglasville, GA
08.2023 - Current
Performed vital signs monitoring, including blood pressure, temperature, respiration, and blood glucose checks, to support patient assessments.
Provided care in diverse, high-acuity units such as the ICU, Medical-Surgical, Oncology, Orthopedic, and Emergency Departments.
Prepared and delivered detailed bedside shift reports, ensuring continuity of care and clear communication among care teams.
Proficient in using EPIC for charting, documentation, and data management.
Coordinated phone communications among healthcare providers, patients, and families.
Troubleshot and maintained equipment such as glucometers, EKG machines, portable telemetry devices, and vital sign monitors.
Maintained clear written and verbal communication with patients, families, and interdisciplinary teams to support high-quality care.
Research Assistant (Project)
Alabama State University
Montgomery, AL
05.2023 - 07.2023
Facilitated communication and collaboration among professors, research team members, and students.
Operated and maintained laboratory equipment, and prepared and examined specimens using microscopes.
Organized and participated in group research sessions, contributing to data collection and analysis.
Gathered materials and resources to support student-led data collection activities.
Utilized Microsoft 365 applications (Word, Excel, PowerPoint, Outlook) for research documentation, data entry, and reporting.
Pharmacy Technician
CVS Pharmacy
Montgomery, AL
01.2023 - 07.2023
Accurately processed transactions at the register, and assisted customers with prescription pickups.
Prepared and counted medications, following safety and dosage guidelines.
Distributed medications to patients, ensuring compliance with pharmacy protocols.
Resolved insurance issues by liaising with providers and patients to minimize delays.
Maintained medication inventory, checked expiration dates, and restocked supplies as needed.
Developed knowledge of common medications, their uses, and proper handling.
Provided excellent customer service, addressing patient concerns and questions courteously.
Guided patients in selecting appropriate over-the-counter medications based on their symptoms and needs.
Education
Bachelor of Science - Biology Pre-Health
Alabama State University
Montgomery, AL
12-2023
Master of Science - Public Health
Augusta University
Augusta, GA
Skills
HIPAA compliance
Basic life support
Medical terminology
Healthcare ethics
Patient relationship building
Workflow optimization
Insurance verification
Microsoft teams
EPIC charting
Communication skills
Attention to detail
Patient care
Certification
Basic Life Support (BLS) Certification - American Heart Association.
Certified Nursing Assistant (CNA) - State Boards of Nursing.