Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

GABRIELLE JOHNSON

Charlotte,NC

Summary

Dedicated to achieving business success, leveraging a Business Administration major and Psychology minor to develop effective customer and business solutions. Strong in people skills, critical thinking, and problem-solving, enhancing customer satisfaction and operational efficiency. Certified in Google Analytics and Social Media Marketing, bringing valuable experience in administrative support, customer service, and data-informed decision-making. Keen eye for detail, solid business and financial acumen, and ability to adapt quickly, excelling in any client service environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Community Leasing Agent

The Verge Asheville Apartments
11.2024 - Current
  • Started as an Intern and was asked by management to stay until my move on July 31, 2025.
  • Gained efficiency in handling administrative duties, lease paperwork, and front desk operations.
  • Assisted with social media marketing content and communication to residents through various media channels.
  • Performed background, reference and credit checks as part of screening process of prospective tenants..
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
  • Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
  • Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.

Hostess

AC Hotel
05.2025 - Current
  • Greet and seat guests in a high-traffic hotel restaurant while maintaining a warm and welcoming atmosphere.
  • Manage reservations and coordinate with front-of-house staff to ensure smooth service flow. Utilize strong communication and organizational skills to enhance the overall guest experience.

Dog Daycare Assistant

Wonderdog
09.2021 - Current
  • Transitioned to an On Call Basis.
  • Provided attentive care for dogs in a daycare and boarding environment, ensuring their safety, cleanliness, and comfort.
  • Monitored playgroups, maintained facility cleanliness, and communicated with pet owners about behavior and special care instructions.

Administrative Assistant

Vivid Strategies Inc
05.2023 - 08.2023
  • Organized and maintained executive calendars, scheduling meetings and travel arrangements.
  • Assisted in managing job postings and interviews, supporting the HR function in recruiting.
  • Conducted data entry and reporting, focusing on key metrics that informed business decisions.
  • Coordinated onboarding and offboarding processes for employees to ensure smooth transitions.

Education

Bachelor of Science - Business Administration, Psychology

University of North Carolina at Asheville
05.2025

Skills

  • Business strategy insight
  • Cash Handling & Record Accuracy
  • Office administration support
  • Client Relationship Management
  • Meticulous accuracy in tasks
  • Effective task prioritization
  • Proficient in data analytics
  • Customer Service
  • Communication Skills
  • Effective organizational skills
  • Creative Problem Solving
  • Social Media Marketing

Certification

  • Google Analytics Certification | Google | February 2024
  • Digital Social Media Marketing Certification | HubSpot | March 2024

Community Service

UNC Asheville Cheerleading Squad, 2021-09, 2025-05, Developed strong teamwork and leadership skills through regular practice and performance., Constructed and assisted with social media content.

Timeline

Hostess

AC Hotel
05.2025 - Current

Community Leasing Agent

The Verge Asheville Apartments
11.2024 - Current

Administrative Assistant

Vivid Strategies Inc
05.2023 - 08.2023

Dog Daycare Assistant

Wonderdog
09.2021 - Current

Bachelor of Science - Business Administration, Psychology

University of North Carolina at Asheville

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