Seasoned Associate from D'Agostino's Delicatessen, adept in cash handling and customer service, excels in fostering client relationships and resolving issues with professionalism. Division 1 softball player with a proven track record in enhancing team performance and a strong commitment to excellence on and off the field.
Overview
4
4
years of professional experience
Work History
Head Coach for Fast Pitch Academy 16u Softball
FPA - Jason Capodanno
08.2025 - Current
Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
Organized and led practices and scrimmages to increase competitive attitude and skills.
Maintained strong relationships with athletes, parents, and organizers for program support and success.
Fostered a positive team environment with clear communication and motivational techniques.
Used previous game and team data to make informed decisions regarding game strategies.
Associate
D'Agostino's Delicatessen
01.2022 - Current
Developed strong customer service skills through daily interactions with customers.
Trained new employees on basic customer service techniques and procedures.
Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
Utilized problem solving techniques to resolve conflicts between customers and staff.
Assistant Coach for Raiders 18u-Sablone Softball
Concord Raiders - Lisa McGloin
05.2025 - 08.2025
Developed strong relationship with players to assist in reaching goals, build trust and rapport.
Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
Advised head coach on discipline, performance, and other decision-making areas.
Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
Assisted in creating and executing practice plans for athletes to help reach highest potential.