Gabrielle King
Double Springs
Summary
Results-driven Parts Store Manager with expertise in inventory management, customer engagement, and team collaboration. Proven ability to enhance operational efficiency and deliver exceptional service, contributing to increased customer satisfaction and streamlined processes.
Overview
15
15
years of professional experience
Work History
Parts Store Manager
Rick's Incorporated
Double Springs
01.2018 - Current
- Managed inventory levels using advanced tracking software systems.
- Coordinated with suppliers to schedule timely deliveries and shipments.
- Conducted regular audits to ensure compliance with company policies and standards.
- Monitored inventories on computer to generate accurate reports.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Delivered exceptional customer service and resolved inquiries promptly.
- Assisted in merchandising and maintaining product displays effectively.
- Engaged customers to understand their needs and recommend appropriate products.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain a clean and organized sales floor.
- Conducted inventory checks and assisted with restocking items regularly.
- Trained new employees on store policies and customer service standards.
- Managed returns and exchanges in accordance with company procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Processed invoices and ensured timely payments for vendor accounts.
- Maintained accurate financial records and updated accounting software regularly.
- Assisted with month-end closing procedures and reconciled accounts.
- Prepared bank deposits and recorded transactions in ledger systems.
- Responded to inquiries regarding account balances and payment statuses.
- Processed both outgoing and incoming payments and invoices.
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
- Prepared bank deposits by compiling data from cashiers.
Hairstylist
Hendrix Health and Rehabilitation
Double Springs
01.2016 - 06.2017
- Maintained cleanliness and organization of salon tools and workstations.
- Provided personalized haircuts and styling services to residents and staff.
- Assisted in creating a welcoming environment for clients during appointments.
- Utilized various styling tools to achieve desired looks for clients.
- Engaged with residents to build rapport and enhance their experience.
- Advised on hairstyle trends and suitable options for individual preferences.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
Sales Associate/Salon Stylist
JCPenney
Jasper
01.2015 - 01.2016
- Assisted customers in selecting products and understanding features.
- Managed inventory levels and organized product displays effectively.
- Handled cash register operations and processed customer transactions accurately.
- Provided product knowledge to customers to enhance their shopping experience.
- Resolved customer inquiries and complaints in a professional manner.
- Trained new sales associates on store policies and customer service techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Assistant Store Manager
SUBWAY®Restaurants
Double Springs
01.2011 - 01.2015
- Managed inventory levels using advanced tracking software systems.
- Coordinated with suppliers to schedule timely deliveries and shipments.
- Monitored stock movements and identified discrepancies in inventory records.
- Trained staff on best practices for inventory management and safety protocols.
- Monitored inventories on computer to generate accurate reports.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Coordinated schedules for multiple departments to optimize workflow efficiency.
- Communicated with team members to resolve scheduling conflicts promptly.
- Trained new staff on scheduling processes and software usage.
- Processed customer transactions efficiently and accurately.
- Maintained accurate records of daily banking activities.
- Crafted custom sandwiches based on customer preferences and dietary needs.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated food preparation equipment, ensuring safety and efficiency.
- Assisted in training new employees on sandwich assembly techniques.
Education
Associate of Applied Science - Cosmetology
Northwest Shoals Community College
Muscle Shoals, AL05-2015
High School Diploma -
Winston County High School
Double Springs, AL05-2012
Skills
- Inventory management
- Customer engagement
- Point-of-sale operations
- Staff training
- Merchandising strategies
- Supply chain coordination
- Product knowledge
- Problem solving
- Attention to detail
- Conflict resolution
- Time management
- Sales expertise
- Retail inventory management
- Sales professional
- Store displays
- Vendor management
- Team development
- Sales promotions
- POS systems
- Customer service
- Delegating work
- Reliable
- Retail sales techniques
- Cash management
- Customer service management
References
References available upon request.
Timeline
Parts Store Manager
Rick's Incorporated
01.2018 - Current
Hairstylist
Hendrix Health and Rehabilitation
01.2016 - 06.2017
Sales Associate/Salon Stylist
JCPenney
01.2015 - 01.2016
Assistant Store Manager
SUBWAY®Restaurants
01.2011 - 01.2015
Associate of Applied Science - Cosmetology
Northwest Shoals Community College
High School Diploma -
Winston County High School