Gabrielle Kirkland
Des Moines
Summary
Results-driven clinic manager with a strong background in compliance audits, operations management, and customer service. Committed to enhancing patient care standards and ensuring regulatory adherence.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
clinic manager / compliance officer
DoctorsNow
Altoona
09.2024 - 12.2025
- Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
- Oversaw inventory management and maintained medical supplies for clinic efficiency.
- Conducted compliance audits to ensure adherence to regulations and policies.
- Reviewed internal processes for alignment with legal requirements and industry standards.
Clinic Manager
Premier Health Consultants
Ankeny
12.2022 - 10.2024
- Managed daily clinic operations ensuring efficient patient flow and staff coordination.
- Supervised medical staff scheduling to optimize coverage and improve service delivery.
- Implemented clinic policies and procedures to enhance patient care standards.
- Assisted in financial management tasks such as billing inquiries and insurance verification.
Practice Representative
Optimum Chiropractic
Des Moines
02.2021 - 12.2022
- Researched new technologies related to online marketing strategies.
- Utilized marketing automation tools to streamline email marketing processes and workflows.
- Directed marketing initiatives.
- Developed marketing plans based on customer feedback.
Activity Director
Osakloosa care center
Oskaloosa
06.2020 - 02.2022
- Planned engaging activities for residents to promote social interaction and well-being.
- Coordinated schedules for various recreational programs and events at the care center.
- Collaborated with staff to ensure resident participation and satisfaction in activities.
- Trained volunteers on activity implementation and resident engagement techniques.
Certified Medical Assistant
Northern Mahaska Specialty Care
Oskaloosa
09.2018 - 03.2021
- Prepared and maintained accurate patient records and documentation.
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of patient rooms and common areas.
Jailer
Mahaska county jail
Oskaloosa
04.2019 - 11.2020
- Supervised inmate activities and maintained order within the facility.
- Conducted regular security checks to ensure safety and compliance.
- Collaborated with law enforcement agencies during intake processes.
- Implemented emergency response protocols in crisis situations.
Skills
- Compliance auditing
- Inventory management
- Financial management
- Patient care standards
- Staff coordination
- Healthcare regulations
Certification
Certified medical assistant
Timeline
clinic manager / compliance officer
DoctorsNow
09.2024 - 12.2025
Clinic Manager
Premier Health Consultants
12.2022 - 10.2024
Practice Representative
Optimum Chiropractic
02.2021 - 12.2022
Activity Director
Osakloosa care center
06.2020 - 02.2022
Jailer
Mahaska county jail
04.2019 - 11.2020
Certified Medical Assistant
Northern Mahaska Specialty Care
09.2018 - 03.2021