Summary
Overview
Work History
Education
Skills
Small Business Owner
Languages
Timeline
Generic

Gabrielle Kitka

East Lansing,MI

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Prime Shopper

Whole Foods Market Inc
09.2023 - Current
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Demonstrated speed and accuracy in order item selection.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Seasonal Park Attendant

City Of Rochester Hills
05.2023 - 08.2023
  • Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
  • Stayed organized and aware of schedules to execute successfully booked events.
  • Watched areas to anticipate problems and intervened to prevent accidents.
  • Patrolled gaming area to respond to guest needs and correct problems.
  • Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
  • Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
  • Partnered with project team members to identify and quickly address problems.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.

Sales Advisor

H&M Hennes & Mauritz
09.2022 - 05.2023
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Head Food Runner

O'Connor's Public House
06.2019 - 03.2023
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Cleaned and sanitized food preparation and serving areas.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Restocked food supplies in kitchen and organized storage areas.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Monitored food temperatures and kept records of all food items.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted wait staff with timely food delivery and guest requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

Bachelor of Arts - Comparative Cultures And Politics

Michigan State University
East Lansing, MI
12.2024

High School Diploma -

Stoney Creek High School
Rochester Hills, MI
05.2021

Skills

  • Time Management
  • Public and Media Relations
  • Customer Engagement
  • Content Writing
  • Accurate Money Handling
  • Productivity Maximization
  • Effective Communication
  • Media Relations
  • Content Generation
  • Administrative Duties
  • Continuous Improvement Process

Small Business Owner

Runs a small business, selling custom designed and made collegiate apparel

Languages

German
Limited Working

Timeline

Prime Shopper

Whole Foods Market Inc
09.2023 - Current

Seasonal Park Attendant

City Of Rochester Hills
05.2023 - 08.2023

Sales Advisor

H&M Hennes & Mauritz
09.2022 - 05.2023

Head Food Runner

O'Connor's Public House
06.2019 - 03.2023

Bachelor of Arts - Comparative Cultures And Politics

Michigan State University

High School Diploma -

Stoney Creek High School

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Gabrielle Kitka