Gabrielle Kueck
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Detail-oriented professional with excellent customer service abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Patient Care Technician position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Concierge
Planet Fitness Gym
04.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Active Duty
Navy
10.2017 - 04.2024
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
- Enhanced unit readiness by conducting thorough training sessions and evaluations.
- Ensured soldiers'' welfare with consistent communication, addressing concerns, and providing guidance when needed.
Sales Associate
The Walking Company
12.2015 - 10.2016
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
No Degree - Nursing
Kennesaw State University
Kennesaw, GABachelor of Science - Nursing
Chamberlain School of Nursing
12.2026
Associate of Science - Health And Human Services
Hawaii Pacific University
Honolulu, HI12.2021
Skills
- Customer Service
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
- Exceptional communication
- Quality Assurance
- CPR Certified
- Fast Learner
- Attentive to People
Accomplishments
Received Combat Action Ribbon for time served onboard USS CARNEY while deployed to the Middle East.
Certification
- First Aid/CPR Certified
- SafeTalk Certified
- A.S.I.S.T Certified
Timeline
Concierge
Planet Fitness Gym
04.2024 - Current
Active Duty
Navy
10.2017 - 04.2024
Sales Associate
The Walking Company
12.2015 - 10.2016
No Degree - Nursing
Kennesaw State University
Bachelor of Science - Nursing
Chamberlain School of Nursing
Associate of Science - Health And Human Services
Hawaii Pacific University
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