GABRIELLE LANNAN
Louisville,KY
Summary
Empathic and dependable professional with experience in hospitality and therapeutic support settings. Strong communication, interpersonal and client focused skills with a commitment to helping diverse populations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beverage Cart Attendant
Persimmon Ridge Golf Club
Louisville, KY
01.2026 - Current
- Delivered beverage service to guests across the golf course in a timely and professional manner.
- Demonstrated active listening and responsiveness to meet customer needs.
- Handled conflicts and difficult and difficult interactions with golfers calmly using deescalation techniques.
- Built rapport with diverse customers by using communication skills while in a fast paced setting.
Server/Food Runner
Louisville Country Club
Louisville, KY
05.2023 - 01.2026
- Delivered exceptional customer service, ensuring member satisfaction and repeat visits.
- Coordinated food and beverage orders with kitchen staff, streamlining service efficiency in hectic situations.
- Maintained cleanliness and organization of dining areas, enhancing overall ambiance.
- Provided excellent customer service with a helpful and friendly attitude.
- Created warm life long relationships with regular members.
Aide Assistant
Heart and Soul Counseling
Campbellsville, KY
10.2024 - 01.2025
- Assisted clients with daily activities to enhance their well-being and comfort.
- Supported therapists in implementing treatment plans, ensuring consistency in care delivery.
- Assisted with transporting clients to ensure that children were able to be supported by all parties involved.
- Served meals tailored to their specific to their dietary restrictions.
- Created a safe and nurturing environment for up to 12 children with one/two other caregivers.
Education
Bachelor of Science - Social Work
Campbellsville University
Campbellsville, KY05-2026
Skills
- Building rapport
- Multicultural competence
- Client advocacy
- Organized
- Creative
- Good Communicator
- Flexible
- Eager to learn
- Team Player
Accomplishments
- Completed specialized training in child protection, family engagement and trauma informed case management through CW PREP .
- Attended in CHFS protective services training and professional development retreats
Certification
NARCAN Certified
CPR Certified
Timeline
Beverage Cart Attendant
Persimmon Ridge Golf Club
01.2026 - Current
Aide Assistant
Heart and Soul Counseling
10.2024 - 01.2025
Server/Food Runner
Louisville Country Club
05.2023 - 01.2026
Bachelor of Science - Social Work
Campbellsville University