Gabrielle Lara
Lubbock,Texas
Summary
Dependable and a quick-learning team player with effective communication and organization skills. Capable of adeptly performing any task and surpassing expectations. Completes assigned tasks with focus on quality.
Overview
5
5
years of professional experience
Work History
ROI Specialist
Vital Chart
Lubbock, TX
10.2023 - Current
- Ensured that all required forms were completed accurately and completely prior to storage or release.
- Performed data entry into electronic health record systems.
- Scanned documents into electronic health record system according to established procedures.
- Pulled patient records and transferred information to appropriate parties.
- Handled incoming calls and directed callers to appropriate department or employee.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Performed administrative duties including filing documents, answering phones, responding to emails.
Receptionist
Caring Hearts Home Care
Lubbock, TX
09.2021 - 09.2022
- Performed data entry tasks into various computer systems accurately and promptly.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Scheduled and confirmed appointments.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Updated and recorded customer or client information to maintain accounts.
Restaurant Server
50th Street Caboose Restaurant
Lubbock, TX
10.2019 - 09.2022
- Followed up on guest requests in a timely manner.
- Assisted with stocking supplies such as napkins and silverware for dining areas.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Complied with safety procedures when handling food items or cleaning materials.
- Assisted other servers as needed during peak hours or special events.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Processed payments from customers using cash registers or POS systems.
- Greeted and seated customers promptly, courteously, and professionally.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
Coronado High School
Lubbock, TX05-2019
Skills
- Customer Service
- File Organization
- Payment Collection
- Paperwork Processing
- Data Entry
- Quality-oriented team player
- Front Desk Operations
- Professional Communication
- Call transfers
Timeline
ROI Specialist
Vital Chart
10.2023 - Current
Receptionist
Caring Hearts Home Care
09.2021 - 09.2022
Restaurant Server
50th Street Caboose Restaurant
10.2019 - 09.2022
High School Diploma -
Coronado High School
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