Gabrielle LeCompte
Fayetteville,AR
Summary
Accomplished Senior National Account Manager with 10 years of experience in account management, retail strategy, and business development. Expertise in managing complex, high-volume accounts for Walmart and Sam's Club. Track record of executing strategic initiatives and fostering collaborative partnerships across key stakeholders, including cross-functional teams, distributors, and customers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior National Account Manager – Walmart
Ferrero USA
04.2023 - Current
- Effectively managing the Walmart front-end business through strong communication skills, working diligently with our cross functional teams to prioritize Walmart, and consistency on everyday business needs
- Actively utilizing tools and systems to drive business results including Luminate, Retail Link, Item360, IRI, Excel, PowerPoint, and Blue Planner
- Continuing to develop a collaborative partnership with Walmart to grow the frontend business, meet financial objectives for Ferrero, and provide products that delight the consumer
- Successfully launched top tier innovation through working collaboratively with Trade Marketing, Category Management, Revenue Growth Management and Finance
- Built rapport and alignment with our distributors McLane and Core-Mark to ensure forecasting accuracy, inventory pipeline, and item creation
- Partnered with the Retail Operations manager to create retail priorities that align with business goals and objectives
- Lead routines and practices that drove connectivity and improved results with the internal teams
National Account Manager – Sam’s Club
Ferrero USA
03.2022 - 03.2023
- Met Sam’s Club financial targets with comprehensive management of increased SKU & category distribution, seasonal display activations, trade spend deployment, item setups (IDM), data analysis (Madrid) and production/sales forecasting
- Provided actionable data and feedback to Ferrero cross-functional teams in brand marketing, supply chain, eCommerce, and customer service to ensure internal priorities align to customer needs
- Effectively built rapport with Sam’s merchant teams and Sam’s supply planning teams through effective communication skills, sound data analysis, consistent follow up, and productive meeting schedules
- Worked diligently on forecasting and in stock management to ensure continuity of supply
- Completed project to move direct orders to truckload shipping, resulting in an improved OTIF (+50%)
- Built expertise on replenishment network to effectively leverage inventory in McLane DCs for seamless deployment to Club
- Presented with confidence and accuracy to Ferrero Leadership Team at key quarterly and annual events to ensure robust understanding of Sam’s Club partnerships and opportunities
- Guided successful negotiation of pricing actions with retailer, ensuring internal cost pressures were mitigated
Retail Team Lead – Walmart
Ferrero USA
08.2019 - 03.2022
- Ensured successful outcomes with third party broker by utilizing clear goal setting, data-based decision making and consistent communication style
- Developed a strong Retail Link skill set to analyze store and item level data
- Provided actionable recommendations to the broker, Ferrero & Walmart teams to address gaps and capitalize on positive trends
- Managed Retail Priorities for Walmart, including store level Playbooks, NAM priorities, trade objectives, and WM item tests
- Communicated progress regularly to critical Walmart team contacts to ensure positive view of Ferrero account team
- Developed Retail Managers through a collaborative management approach that promotes individual growth as well as team results
- Successfully trained and promoted associates to ensure seamless transition that provided a consistent level of execution
- Worked cross functionally with NAMs and Trade teams on retail priorities to ensure top results at Walmart
- Achieved seasonal sell-through, new item speed to shelf goals, and feature sell-through
- Effective storyteller with experience presenting to Ferrero SLT and collaborating with retail customers
Retail Manager – Walmart
Ferrero USA
10.2017 - 07.2019
- Collaborated with broker reporting and Retail Link to complete data driven analysis to identify trends and opportunities
- Communicated and collaborated directly with broker supervisors and retail sales merchandisers in-store to train them on Ferrero KPIs
- Created one-page documents to instruct teams on in-store execution and best practices to be successful at store level
Business Development Manager – Walmart Syndicated Team
Advantage Solutions
02.2017 - 10.2017
- Managed high performance retail strategy for six clients
- Sold clients on incremental coverage, and project work that provided incremental revenue to the organization
- Analyzed data to gain insight on how to approach issues at Walmart and find solutions through retail
- Worked cross-functionally with Senior Operations Managers to execute objectives and priorities for clients
Associate Business Development Manager – Walmart Syndicated Team
Advantage Solutions
02.2016 - 02.2017
- Supported several clients through analytics to hold the retail team accountable for in-store execution
- Proactively managed day-to-day activities to ensure reports were on time and accurate
Retail Supervisor – Walmart Syndicated Team
Advantage Solutions
01.2014 - 02.2016
- Recruited, trained, developed, and supervised a team of20 associates responsible for executing on-shelf and promotional programs for100+ clients at108 Walmart stores in Oklahoma and Kansas
- Managed team’s performance through data analysis, and our team achieved top results for clients
Leadership Development Associate – Energizer Dedicated Retail Team
Energizer
06.2012 - 01.2014
- Actively called on Walmart stores and worked in partnership with store personnel regarding all Energizer products
- Collaborated with Walmart management to sell in incremental displays which resulted in positive ROI for the organization
Education
Bachelor of Science - Business Administration
University of Arkansas, Sam Walton M. College of Business
Fayetteville, Arkansas05.2012
Skills
- Sales Forecasting
- Data Analysis - Luminate Charter
- Efficient & Effective Communication
- Microsoft Office
Certification
MLC Lean Presentation Design
Timeline
Senior National Account Manager – Walmart
Ferrero USA
04.2023 - Current
National Account Manager – Sam’s Club
Ferrero USA
03.2022 - 03.2023
Retail Team Lead – Walmart
Ferrero USA
08.2019 - 03.2022
Retail Manager – Walmart
Ferrero USA
10.2017 - 07.2019
Business Development Manager – Walmart Syndicated Team
Advantage Solutions
02.2017 - 10.2017
Associate Business Development Manager – Walmart Syndicated Team
Advantage Solutions
02.2016 - 02.2017
Retail Supervisor – Walmart Syndicated Team
Advantage Solutions
01.2014 - 02.2016
Leadership Development Associate – Energizer Dedicated Retail Team
Energizer
06.2012 - 01.2014
MLC Lean Presentation Design
Bachelor of Science - Business Administration
University of Arkansas, Sam Walton M. College of Business
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