Gabrielle Livengood
Lawsonville,NC
Summary
Dynamic Radiologic Technologist with expertise in diagnostic imaging and radiation safety at UNC Health Care. Proven ability to generate precise images that enhance patient care and support physicians' diagnoses. Strong communication skills and attention to detail have consistently led to high levels of patient satisfaction and effective problem resolution.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Radiologic Technologist
UNC Health Care
Mayodan, NC
05.2024 - Current
- Performed imaging procedures according to established protocols.
- Generated precise images of target body areas to aid physicians in diagnosing patients' issues.
- Utilized radiation safety measures and protection devices to promote safety of staff and patients.
Customer Service Representative III
National General Insurance Company
Winston-Salem, NC
08.2021 - 04.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Senior Customer Service Representative
Remington Arms Company
Madison, NC
04.2014 - 10.2020
- Educated customers about products, pricing and policies to address and resolve issues.
- Delivered expert technical support to customers and resolved broad array of issues.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Associate of Applied Science - RADIOGRAPHY
Forsyth Technical Community College
Winston-Salem, NC05-2024
Skills
- Radiation safety
- Imaging techniques
- Patient care
- Diagnostic imaging
- Communication skills
- Attention to detail
Certification
CMA - Certified Medical Assistant
CPR Certified
Timeline
Radiologic Technologist
UNC Health Care
05.2024 - Current
Customer Service Representative III
National General Insurance Company
08.2021 - 04.2022
Senior Customer Service Representative
Remington Arms Company
04.2014 - 10.2020
Associate of Applied Science - RADIOGRAPHY
Forsyth Technical Community College
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