Gabrielle Loch
Birmingham
Summary
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 7 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Experienced with social media strategy development, content creation, and analytics. Utilizes innovative approaches to improve online engagement and brand visibility. Track record of leveraging data-driven insights to optimize campaigns and achieve business goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Supervisor
Allied Universal Security
05.2025 - Current
- Supervised daily security operations and ensured compliance with safety protocols.
- Conducted regular site inspections to identify potential security risks and enhance safety measures.
- Collaborated with law enforcement to coordinate responses to incidents and emergencies.
- Trained new security personnel on operational procedures and company policies.
- Monitored surveillance systems to detect suspicious activities and prevent unauthorized access.
- Generated detailed reports on incidents, investigations, and security breaches for management review.
- Implemented training programs to improve team performance and response times during critical situations.
Security Officer
Allied Universal Security
09.2023 - 05.2025
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify and mitigate potential risks or hazards.
- Responded promptly to incidents, maintaining calm and ensuring proper reporting procedures.
- Assisted in enforcing access control measures for authorized personnel only.
- Conducted regular patrols to identify and report suspicious activities or safety hazards.
- Maintained accurate logs of daily activities, incidents, and observations for management review.
- Assisted in training new security staff on protocols, procedures, and emergency response measures.
- Developed strong communication skills while interacting with clients, staff, and visitors effectively.
- Implemented conflict resolution strategies to de-escalate tense situations while maintaining professionalism.
Social Media Manager
Cedar Crest College
10.2021 - 11.2022
- Developed and executed social media strategies to enhance brand visibility across multiple platforms.
- Created engaging content tailored to target audience preferences, increasing user interaction rates.
- Analyzed performance metrics to refine social media campaigns and improve engagement outcomes.
- Collaborated with cross-functional teams to align social media initiatives with overall marketing goals.
- Managed daily social media operations, ensuring timely responses to audience inquiries and feedback.
- Established a content calendar for consistent posting schedules, enhancing follower retention and growth.
- Monitored emerging social media trends and tools, adapting strategies for ongoing relevance and effectiveness.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Development Administrative Assistant
Allentown Rescue Mission
11.2020 - 10.2021
- Managed scheduling and calendar coordination for executive team to optimize time management and meeting efficiency.
- Developed and maintained filing systems, ensuring accurate document retrieval and compliance with organizational standards.
- Coordinated travel arrangements, including transportation and accommodations, enhancing logistical efficiency for staff.
- Prepared reports and presentations, utilizing advanced software tools to ensure clarity and professionalism in communications.
- Coordinated marketing campaigns across digital platforms to enhance brand visibility.
- Assisted in content creation for social media, email newsletters, and promotional materials.
- Analyzed market trends and consumer behavior to support strategic decision-making.
Shift Supervisor
CVS Pharmacy
07.2018 - 12.2020
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained new staff on operational procedures and company standards for optimal performance.
- Implemented process improvements that enhanced team productivity and reduced operational delays.
- Monitored inventory levels, coordinating with supply chain team to maintain stock availability.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Developed shift schedules that aligned staffing needs with operational demands and peak hours.
- Resolved customer issues promptly, ensuring high levels of satisfaction and service excellence.
- Facilitated communication between management and staff to align goals and address concerns effectively.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Bachelor of Arts - Digital Communications And Media
Kutztown University of Pennsylvania
Kutztown, PA05-2020
Skills
- Photo and video editing
- Social media management
- Content creation
- Digital media
- Social media strategy
- Verbal and written communication
- Critical thinking
- Advertising
- Task delegation
- Operations planning
Certification
- Hootsuite Platform Certification, Hootsuite - Issued November 2019
- Data Visualization with ggplot2 (Part 1), DataCamp, - Issued April 2019
- Introduction to R Course, DataCamp - Issued January 2019
Timeline
Field Supervisor
Allied Universal Security
05.2025 - Current
Security Officer
Allied Universal Security
09.2023 - 05.2025
Social Media Manager
Cedar Crest College
10.2021 - 11.2022
Development Administrative Assistant
Allentown Rescue Mission
11.2020 - 10.2021
Shift Supervisor
CVS Pharmacy
07.2018 - 12.2020
Bachelor of Arts - Digital Communications And Media
Kutztown University of Pennsylvania
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