Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Lopez

Abilene,TX

Summary

Dynamic leader with proven expertise in staff management and business planning, honed at Raising Canes. Excelled in multitasking and teamwork, significantly enhancing zone performance and customer satisfaction. Skilled in POS system operation and conflict resolution, consistently promoting a positive atmosphere and operational excellence.

Overview

5
5
years of professional experience

Work History

Restaurant Zone Manager

Raising Canes
12.2022 - Current

• Cleaning, Cash handling,Cooking, Prepping and Coaching.

  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
  • Enhanced employee morale through recognition programs celebrating outstanding individual achievements.
  • Increased employee productivity through regular performance evaluations, coaching, and staff development opportunities.
  • Provided exceptional leadership during challenging situations, navigating unexpected obstacles with poise while keeping teams motivated towards achieving objectives.
  • Improved customer satisfaction by addressing their concerns and swiftly resolving issues.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Cashier /Snow Cone Maker

Hawaiian Shaved Ice
06.2019 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Prepped and cleaned to help set up for success
  • Made snowcones quickly and effectively

Cashier/Server

Mr. Gattis Pizza
07.2020 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Enhanced customer satisfaction by providing efficient and friendly food service.

Education

High School Diploma -

Cooper High School
Abilene, TX
05.2022

Skills

Teamwork and Collaboration

Dependable and Responsible

Training and Development

Multitasking Abilities

Staff Management

Business planning

Cash register operation

Order taking

Point of Sale (POS) system operation

Conflict resolution techniques

Timeline

Restaurant Zone Manager

Raising Canes
12.2022 - Current

Cashier/Server

Mr. Gattis Pizza
07.2020 - 07.2020

Cashier /Snow Cone Maker

Hawaiian Shaved Ice
06.2019 - 08.2022

High School Diploma -

Cooper High School
Gabrielle Lopez