Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Fraser

Livonia,MI

Summary

Highly motivated individual with exceptional experience leading teams, delivering results and exceeding expectations. Successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

7
7
years of professional experience

Work History

Supervisor

Phoenix Theatres
03.2023 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a positive working environment to promote productivity.
  • Oversaw daily operations of business, ensuring smooth workflow and timely completion of tasks by a staff of at least 30 people.
  • Developed staff skills through training programs, resulting in improved performance.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Frequently inspected work areas to verify proper equipment operation.

Dolby Atmos Project

Phoenix Theatres
09.2023 - 10.2023
  • Maintained a clean and organized worksite, ensuring minimal disruption to daily business operations.
  • Improved project efficiency by streamlining communication between crew members.
  • Solved problems creatively during unforeseen complications while adhering to project specifications.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Provided labor support to carpenters and electricians.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Removed seats, speakers, film screens, and paneling from large theatres for disposal.
  • Unloaded, lifted, and transported large items up to 300lbs such as speakers and seats.
  • Performed thorough and efficient cleaning of theaters once installation of amenities was complete.

Concessionist & Usher

Phoenix Theatres
12.2021 - Current
  • Completed transactions with operation of point of sale terminals.
  • Delivered outstanding customer service by promptly addressing questions or concerns regarding menu items, prices, or ingredients.
  • Adapted quickly to menu changes or promotional offerings, ensuring customers were well-informed about new items or discounts available.
  • Maintained quality safe handling procedures for concessions purchased.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Optimized product displays for maximum visibility and accessibility to customers, promoting impulse purchases.
  • Surveilled building to verify guest adherence to safety rules.
  • Handled emergency situations calmly, following established protocols to ensure patron safety.
  • Demonstrated adaptability by taking on additional responsibilities during high-volume events or in the absence of other team members.
  • Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.

Insider

Hungry Howies
06.2020 - 11.2021
  • Worked effectively in a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Learned and memorized menu items and specials.
  • Assisted in training new employees on store policies, pizza making and dough preparation
  • Operated pizza oven and other kitchen equipment safely and properly.
  • Made pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas, cooking surfaces, utensils, and equipment.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Assistant PAC Lighting Designer & Stage Construction Crew

Stevenson High School
03.2018 - 05.2021
  • Interpreted text into visual experiences that synchronized seamlessly with soundtracks, elevating emotional impact and storytelling capabilities across diverse genres.
  • Determined best lighting design and techniques according to location and situation.
  • Collaborated with design team to input fixture profiles, colors, effects, and movement for cues.
  • Attended multiple technical rehearsals to assist with adjustments.
  • Delivered outstanding designs within tight deadlines, ensuring seamless transitions between scenes and smooth production runs.
  • Handled minor repairs and routine upkeep on lighting equipment by replacing lamps and filters.
  • Managed and maintained equipment between productions.
  • Adapted quickly to changing requirements during live events, ensuring flawless performances despite unforeseen challenges.
  • Collaborated with supervisors for timely completion of projects within budget constraints.
  • Maintained high-quality workmanship through diligent attention to detail and consistent use of appropriate tools and equipment.
  • Constructed set pieces able to withstand weight exceeding 1,000lbs such as staircases, moving platforms, tables, and more.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Helped with door and window installations.
  • Hand-painted set pieces for the best visual effect on stage.

Education

Bachelors in Fine Arts - Theatrical Lighting and Scenic Design

Wayne State University
Detroit, MI

High School Diploma -

Adlai E Stevenson High School
Livonia, MI
05.2021

Skills

    Proficient in Adobe After Effects and Adobe Photoshop

    Proficient knowledge in troubleshooting computers and WIFI connections

    Carpentry experience

    Conflict Resolution

    Training and mentoring

    Attention to Detail

    Professionalism

    Task Prioritization

    Self and Employee Motivation

    Reliability and adaptability

    Complex Problem-Solving

    Process Monitoring and Improvement

    Workflow Optimization

Timeline

Dolby Atmos Project

Phoenix Theatres
09.2023 - 10.2023

Supervisor

Phoenix Theatres
03.2023 - Current

Concessionist & Usher

Phoenix Theatres
12.2021 - Current

Insider

Hungry Howies
06.2020 - 11.2021

Assistant PAC Lighting Designer & Stage Construction Crew

Stevenson High School
03.2018 - 05.2021

Bachelors in Fine Arts - Theatrical Lighting and Scenic Design

Wayne State University

High School Diploma -

Adlai E Stevenson High School

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