Gabrielle Marcial

Greeting clients and building rapport to help understand their immediate needs.

Delivering prompt and excellent customer service.

Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.

Providing information and referring clients for specific bank products and services

Preparing daily settlements end of business day

Proof transaction according to branch procedures

Recording multiple different transactions for clients

Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.

Provided exceptional customer service during high-traffic periods, effectively managing long lines while maintaining accuracy and professionalism.

Completed highly accurate, high-volume money counts via both manual and machine-driven approaches with TCR's

Supported a safe working environment by adhering to safety protocols during all aspects of ATM maintenance and servicing tasks.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.

Confirmed appointments, communicated with clients, and updated client records.

Conducted regular market research to stay ahead of industry trends and adjust strategies accordingly.

Developed new business opportunities by prospecting potential clients and presenting product benefits.

Generated advertising brochure for vendor use.